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Get Help - BusyBee's interactive tutoring tool

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BusyBee's Get Help tool is a real-time, interactive tutoring tool designed to support students by providing tailored guidance based on the activity's content, objectives, and any additional instructions course authors include.

Like a skilled tutor, Get Help adapts to the student's reading level and facilitates active learning, prompting students with thoughtful questions rather than just giving answers. This engaging back-and-forth fosters curiosity and encourages critical thinking, which students can access anytime for ongoing support.

BusyBee is a Buzz Add-on, currently enabled only for select pilot customers

If you are interested in trying BusyBee, reach out to your account manager.

This article covers how:

Students enhance their learning with Get Help

Teachers leverage Get Help to support learning and instruction

Teachers can optimize Get Help to work with various activity types

Teachers can review their students' Get Help conversations

Teachers can use Get Help when previewing an activity

Parents and other observers support learning with Get Help

Students enhance their learning with Get Help

When the Get Help tool is available for an activity type, it appears below the activity's content. Click the button to get started.

This opens a chat window where BusyBee greets you and initiates a conversation related to the activity. You can leave and return to the chat later, with your previous conversation saved for review or continued learning.

Students can enhance learning with Get Help:

  • Clarify concepts: Ask BusyBee direct questions about topics or vocabulary you find confusing. This way, you avoid getting stuck and can keep making progress.
  • Explore interests: Delve deeper into ideas from the activity that interest you. BusyBee can guide you through related topics for a richer learning experience.
  • Cross-subject learning: Discuss how the content connects to other subjects you are studying, encouraging a broader understanding of the material.
  • Brainstorm strategies: Use BusyBee to brainstorm study approaches or project ideas to gain deeper insights.
  • Use chosen language: BusyBee will respond to students in the language they use, regardless of the language used in the activity.

Teachers leverage Get Help to support learning and instruction

Think of Get Help is a teaching companion that promotes inquiry-based learning and ensures students have access to help whenever they need.

Teachers can optimize Get Help to work with various activity types

For supported activity types, BusyBee generates Get Help responses by using, not only the activity's content, but also the aligned objectives and any content provided in the activity's Description field which isn't visible to students.

This means that Get Help can easily work with activities that aren't text-based or where there isn't enough text for BusyBee to use, such as videos, interactive images, gamification, LTI, and more.

While designing activities, make sure to utilize these content sources effectively to maximize the tool's potential for supporting students.

Learn more about authoring activities: How do I use Activity editors?

Get Help is supported by the following Activity types

To generate responses, Get Help requires at least 50 words of total, relevant content to be present between the following items in an activity:

Teachers can review their students' Get Help conversations

When viewing an activity as a student, teachers can review the student's Get Help conversations.

Teachers can use Get Help when previewing an activity

Teachers can engage with Get Help to see how it works for their students while previewing the activity.

Teachers can leverage Get Help for instruction:

  • Review student interactions: Access students' Get Help conversations to identify any learning challenges they face and adapt your teaching where appropriate.
  • Discover student interests: Examine the topics that students engage with in their Get Help chats, and use this insight to create more targeted and engaging lessons.
  • Refine activities: Use Get Help during activity previews to see how it responds and fine-tune your materials for better learning outcomes.
  • Facilitate classroom discussions: Use Get Help with your class to model how students can use their own curiosity to learn and see challenges as opportunities rather than obstacles.
  • Enhance your own understanding: Use Get Help to broaden your own understanding, or to refresh your memory before a class.

Parents and other observers support learning with Get Help

Parents and other observers can easily view their students' Get Help interactions by visiting the activity in the Observer app and clicking Get Help when it appears for supported activities.

Observers get a read-only version of the conversation.

Observers can support learning with Get Help

  • Monitor learning progress: See where a student may need extra help and provide support accordingly.
  • Encourage interests: Discover which concepts or topics are capturing the student's attention to further nurture those interests.
  • Collaborative learning: Engage with the student using Get Help as a conversation starter to discuss the subject matter together.
  • Enhance your own understanding: Use Get Help to broaden your own understanding.

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