Ask Dawn-related questions or share your expertise by answering questions.
Questions & Answers Guidelines
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- Brad Marshall (Agilix team member)
Feature idea (LEVEL 2)
Use Dawn's Questions & Answers forum is to look for answers to your questions, answer other users’ questions, and post important question...
Feebdback template groups keep remaining open
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Comments
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- Barbara Vanatta
I have created many groups in the feedback templates that appear as folders on my right side. When I am grading, these feedback groups/f...
MFA
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- Sherie Moran -HS CTE
My students and I tried to login this morning and got a message that we must use MFA in order to login. The QR code didn't work as expec...
Mandatory Coupon Code?
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- haley
Hello - I have a course that is a follow up to an in-person professional development offering I have. I want to ensure that only people w...
Save uploaded files
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- Robert LaFavor
Is there a way to save uploaded videos (.mp4) from our Agilix instance? As an admin of the site, I cannot find a way to download recordi...
What the Heck happened?
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- Dustin Pittsley
So I was 76%. almost done. My goal this week was to finish Drivers Ed. And last time I was on here it said it was Due May 1st And now it ...
Code
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- Tami Carlson
How do I get a code to let the students get into their final axams?
Activities Continuing to Stay in Needs Grading Catagory
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- Kaye Freeman
Even when I post a grade along with hitting the Excuse tab, the students' assignments remain in the Needs Grading category instead of bei...
how do i contact support
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Vote sum
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- patty oswald
how do i contact support
3.07 assignment
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- Derrick Baker
When can I call the teacher to submit the assignment?
Unable to Request Exam
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- Katelyn Tsao
When I try to sign in through Byu on the "Request Exam" portion of my course, it keeps reloading and not letting me sign in. I am unable ...
Coupon Code for Multiple (but not all) course entries
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- Steve Jeffs
Is it possible to set up a coupon code for more than one selected course entries, i.e. course a, b, c but not d & e.
I am wanting to set...
Urgent
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- Alexxa Pérez
Hi I have a course that I want to reactivate it’s expired already changed the date how can I reactivate it
Student Can't Select First Radio Button on Assessments
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- Tabatha Kilgore
I have a student that when she takes assessments it will not let her click the first radio button. WHen I proxy in, I can however from m...
Loading issue?
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- Yubin Park
LSS Latin 1 B
It has the same issue for all interactive pages on the course. Same for firefox, chrome and safari.
CHANGE DISPLAY NAME
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Comments
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- Sarah Blanchard
Hello, My child is transgender and goes by Allan Blanchard. Eliana is now considered his " dead" name and it's very upsetting for him to ...
badge
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- MARVIN GONZALES
how to get batch? i dont have batch, i have good grade. accelerate academay profile.
Download content from resource library
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- Robert LaFavor
We are seeking to download the entire course content from the course catalog resource library. Is this possible as the Site Administrator...
Systems administrator for Dawn
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- Kenneth Ford
I created a Sensitivity Training Course in Dawn (https://cabvi.agilixdawn.com/admin). When I invite someone to the course and they click...
Systems administrator for Dawn
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- Kenneth Ford
I have created a course on https://cabvi.agilixdawn.com/admin/branding/website called Sensitivity Training. When I invite someone to tak...
merging users
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- Neal Kent
Is it possible to merge 2 users into one? We had someone create a second user for the same student earlier this year. Is it possible to...
Merging Learner Accounts - OR migrating courses from a private account to a work account
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- Steve Jeffs
I have had a request from a learner to merge their accounts. They have set up a work account - which they want to use to centralise all c...
Course Purchasing steps - shopping cart approach?
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- Steve Jeffs
Is it possible to adapt the course purchase sequence to allow it to operate more like a shopping cart?
This would increase usability as ...
Editing Categories in Catalog
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Comments
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- Steve Jeffs
Is it possible to edit catalog category titles? or do they need to be created new, then old ones deleted?
Also, is there a simple way to...
Is it possible to change the HTML and CSS for further customization in Dawn?
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- Jimmy Brown
Is it possible to change the HTML and CSS for further customization in Dawn. I come from a ux/ui design software developer background.
Certificates
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- D Johnson
What is the best way to set up an automatic certificate in Dawn if the processes shared in the Knowledge Base are not working?
Bulk Delete Learners?
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- Katie Larson
I am working on removing old and unused learner accounts in Dawn. I have a lot of learners to delete, and manually deleting learners one...
Student cannot add a thread in Discussion Board
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- Caitlin Glimme
I have the setting selected that students can add new threads, but the purple "+ Thread" button is not there for them. They cannot post ...