Welcome to the Agilix Help Center!
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  • Brad Marshall
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Your 24/7 destination for asking questions, suggesting ideas, and learning about Agilix products Welcome to all students and educators t...
Performance Issues (3/20/2018)
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  • Scott Taylor
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Our web service provider, Amazon Web Services (AWS), have been experiencing intermittent performance problems this morning. We are workin...
Agilix Support Holiday Schedule
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  • Brad Marshall
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Our offices will be closed in observance of the following holidays. While Agilix Support may not be available on these dates, our systems...
Holiday Closure: Christmas and New Year's
  • Scott Taylor
Please note the following holiday closures for Agilix Support. Closed on Dec 25, 2017 and Dec 26, 2017, in observance of Christmas. Clo...
Holiday Closure: Thanksgiving (Wednesday, Nov 22, 2017 through Friday, Nov 24, 2017)
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  • Scott Taylor
Please note that our offices will be closed on Wednesday, Nov 22, 2017 through Friday, Nov 24, 2017, in observance of Thanksgiving. Suppo...
Holiday Closure: Veterans Day (Friday, Nov 10, 2017)
  • Scott Taylor
Please note that our offices will be closed on Friday, November 10, 2017, in observance of Veterans Day. Support services will not be av...
Holiday Closure: Labor Day (Monday, Sep 4, 2017)
  • Scott Taylor
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Please note that our offices will be closed on Monday, September 4, 2017, in observance of Labor Day. Support services will not be availa...
Holiday Closure: Independence Day (Tuesday, July 4, 2017)
  • Scott Taylor
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Please note that our offices will be closed on Tuesday, July 4, 2017, in observance of Independence Day. Support services will not be ava...
Please note that our offices will be closed on Monday, May 29, 2017, in observance of Memorial Day. Support services will not be availabl...
A better Agilix Help Center (2017-05-08)
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  • Brad Marshall
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New name, look, and features. Same destination for everything Buzz. On May 8, we will be launching an improved Agilix Help Center (former...
Performance Issues (2/28/2017)
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  • Scott Taylor
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Our web service  provider is currently experiencing some connectivity/performance issues which is affecting Agilix platform at this time....
Holiday Closure: Presidents Day (2/20/2017)
  • Scott Taylor
Please note that our offices will be closed on Monday, February 20, 2017, in observance of Presidents Day. Support services will not be ...
Performance issues (1/26/2017)
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  • Brad Marshall
We are investigating known issues with accessing Buzz, BrainHoney, and API. Thank you for your patience during this time.
Please note that our offices will be closed on Monday, January 16, 2017, in observance of Martin Luther King, Jr. Day. Support services ...
Holiday Closure: Christmas and New Year's
  • Scott Taylor
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Please note the following holiday closures for Agilix Support. Closed on Dec 23, 2016 and Dec 26, 2016, in observance of Christmas. Clos...
Holiday Closure: Thanksgiving (Wednesday, Nov 23, 2015 through Friday, Nov 25, 2015)
  • Scott Taylor
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Please note that our offices will be closed on Wednesday, Nov 23, 2015 through Friday, Nov 25, 2015, in observance of Thanksgiving. Suppo...
Holiday Closure: Veterans Day (Friday, Nov 11, 2016)
  • Scott Taylor
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Please note that our offices will be closed on Friday, November 11, 2016, in observance of Veterans Day. Support services will not be ava...
What’s going on with the internet? (10/21/2016)
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  • Brad Marshall
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If you’ve seen the news or visited some of your favorite websites today, you may have noticed that the internet is having a bit of a roug...
Performance issues (10/21/2016)
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  • Brad Marshall
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We are currently working on and investigating issues related to errors that may be experienced when attempting to send emails and/or perf...
Holiday Closure: Columbus Day (Monday, Oct 10, 2016)
  • Scott Taylor
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Please note that our offices will be closed on Monday, October 10, 2016, in observance of Columbus Day. Support services will not be avai...
Performance issues (9/19/2016)
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  • Brad Marshall
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We are currently investigating performance issues that could impact using Buzz and BrainHoney.
Holiday Closure: Labor Day (Monday, Sep 5, 2016)
  • Scott Taylor
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Please note that our offices will be closed on Monday, September 5, 2016, in observance of Labor Day. Support services will not be availa...
Performance issues (7/6/2016)
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  • Brad Marshall
We are investigating known issues with accessing both Buzz and BrainHoney. 
Announcement: Summer Cleaning (2016-07-07)
  • Brad Marshall
Check out the article, "Summer Cleaning: Inherited Buzz settings and API HTTP redirects (2016-07-07)," to be aware of upcoming ...
Holiday Closure: Independence Day (7/4/2016)
  • Scott Taylor
Please note that our offices will be closed on Monday, July 4, 2016, in observance of Independence Day. Support services will not be ava...
Performance Issue (6/3/2016)
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  • Brad Marshall
We are investigating possible performance issues with BrainHoney. We will update once we know more.
Holiday Closure: Memorial Day (5/30/2016)
  • Scott Taylor
Please note that our offices will be closed on Monday, May 30, 2016, in observance of Memorial Day. Support services will not be availab...
Performance Issue (5/2/2016)
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  • Michael Denton
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Agilix is aware that users are currently unable to access BrainHoney. Both the API and Buzz are responding correctly. The Operations Team...
Issue with Filtering Gradebook in Buzz
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  • Michael Denton
Agilix is aware of an issue with filtering the Buzz Gradebook by groups. The development team is working to resolve the issue. This annou...
Performance Issues (4/6/2016)
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  • Scott Taylor
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Agilix is experiencing performance issues regarding inoperable drop down menus in the Item Editor for BrainHoney and Buzz. Our developers...