Agilix Support Holiday Schedule
- Brad Marshall
- Updated:
Created:
Our offices will be closed in observance of the following holidays. While Agilix Support may not be available on these dates, our systems...
Getting Started in the Agilix Help Center
- Brad Marshall
- Updated:
Created:
Your 24/7 destination for asking questions, suggesting ideas, and learning about Agilix products
Welcome to all learners, educators, and...
Incident: Automated Tasks (2023-03-10)
- Brian Williams
Agilix is aware that some Buzz users might encounter increased time than accustomed for activities to automatically flunk, users to recei...
Performance Incident: Buzz & API (2023-01-24)
- Brad Marshall
Agilix is actively working on an issue that is causing performance issues with Buzz.
This post will be updated as more information become...
Performance Incident: Buzz & API (2023-01-18)
- Brian Williams
- Updated:
Created:
Agilix is actively working to address an issue that may cause some users to encounter a 500 or an exception error while working in Buzz o...
Performance Incident: Buzz & API (2022-03-09)
- Brian Williams
- Updated:
Created:
At 1:45 pm MT today, Agilix became aware of degraded performance with our service provider (AWS) that has impacted some requests within B...
Performance Incident: Buzz & API (2021-12-07)
- Brian Williams
At 9:50 am MT today, Agilix became aware of and is actively working with our service provider (AWS) to address issues that may cause the ...
Performance Incident: Buzz & API (2021-09-26)
- Brian Williams
Agilix is actively working to address an issue that may cause users to be unable to navigate or authenticate in Buzz or the API.
The firs...
Performance Incident: Buzz & API (2021-07-19)
- Brian Williams
- Updated:
Created:
Agilix is actively working to address an issue that may cause some users briefly to be unable to navigate or authenticate in Buzz.
The fi...
Performance Incident: Buzz & API (2021-04-09)
- Brian Williams
- Updated:
Created:
Agilix is aware and actively working on an issue it causing some severs to be overwhelmed. This issue began around 12:15 PM MT.
While man...
Increased security for Buzz (2021-02-18)
- Brad Marshall
- Updated:
Created:
This announcement has been crossposted in Buzz – What's New.
Starting on February 18, 2021 (previously January 14), the Buzz LMS will no...
Message Disruption: SMS and emails from Buzz (2020-08-29)
- Brad Marshall
- Updated:
Created:
Agilix has been notified by our messaging provider that messages being sent from Buzz are currently undeliverable. This includes messages...
Scheduled Maintenance: Database upgrade for Buzz & API (2020-08-22)
- Brad Marshall
- Updated:
Created:
When: Saturday, August 22, 2020, 4:00 AM - 9:00 AM EDT (08:00 AM - 1:00 PM UTC)
In a continued effort to provide our users with the best ...
Performance Incident: Buzz & API (2020-08-07)
- Brian Williams
- Updated:
Created:
Agilix is actively working on an issue that is causing Buzz and the API to respond slowly, which may lead to some requests timing out. Mo...
Buzz: TLS 1.1 Deprecation Notice (2020-08-13)
- Brad Marshall
- Updated:
Created:
Agilix will be disabling support for TLS 1.1 on August 13, 2020, across the Buzz platform, including the Buzz API. This change will not i...
Scheduled Maintenance: Database migration for Buzz & API (2020-07-04)
- Brad Marshall
- Updated:
Created:
When: Saturday, July 4, 2020, 1:00 AM - 2:00 PM EDT (05:00 AM - 18:00 PM UTC)
In an ongoing effort to provide our users with the best pos...
Scheduled Maintenance: Buzz & API (2020-05-30)
- Brad Marshall
- Updated:
Created:
When: Saturday, May 30, 12:00-1:00 PM MDT (6:00-7:00 PM UTC)
Agilix is planning scheduled maintenance for the Buzz platform. We will be p...
Performance Incident: Buzz & API (2020-04-27)
- Brian Williams
- Updated:
Created:
Agilix is actively working on an issue that is causing Buzz and the API to respond slowly, which may lead to some requests timing out. Mo...
Scheduled Maintenance: Buzz & API (2020-04-18)
- Brad Marshall
When: Saturday, April 18, 6:30-7:30 AM MDT
For the first time since 2015, Agilix is planning scheduled maintenance for the Buzz platform....
Performance Incident: Buzz & API (2020-04-15)
- Brian Williams
- Updated:
Created:
Agilix is actively working on an issue that causes Buzz and the API to respond very slowly, which may lead to some requests timing out. M...
Performance Incident: Buzz & API (2020-04-07)
- Brad Marshall
Agilix is aware and actively monitoring an issue that caused Buzz and the Buzz API to respond very slowly, which may have lead to some re...
Performance Incident: Buzz & API (2020-04-04)
- Brad Marshall
Agilix is actively working on an issue that causes Buzz and the API to respond very slowly, which may lead to some requests timing out or...
Performance Incident: Buzz & API (2020-02-13)
- Brad Marshall
Agilix is actively working on an issue that causes Buzz and the API to return empty resources or "not found" errors. This could cause a ...
Performance Incident: Buzz & API (2018-09-19)
- Brad Marshall
- Updated:
Created:
Agilix is actively working on an issue that causes Buzz and the API to respond very slowly, which may lead to some requests timing out. T...
Performance Incident: Buzz, BrainHoney, & API (2018-08-06)
- Brad Marshall
- Updated:
Created:
Agilix is actively working on a issue that causes Buzz, BrainHoney, and the API to respond very slowly, which may lead to some requests t...
Performance Incident (2018-03-20)
- Scott Taylor
- Updated:
Created:
Our web service provider, Amazon Web Services (AWS), have been experiencing intermittent performance problems this morning. We are workin...
Performance Incident (2017-02-28)
- Scott Taylor
- Updated:
Created:
Our web service provider is currently experiencing some connectivity/performance issues which is affecting Agilix platform at this time. ...
Performance Incident: Buzz, BrainHoney, & API (2017-01-26)
- Brad Marshall
- Updated:
Created:
We are investigating known issues with accessing Buzz, BrainHoney, and API.
Thank you for your patience during this time.
Performance Incident: What’s going on with the internet? (2016-10-21)
- Brad Marshall
- Updated:
Created:
If you’ve seen the news or visited some of your favorite websites today, you may have noticed that the internet is having a bit of a roug...
Performance Incident: Buzz, BrainHoney, & API (2016-10-21)
- Brad Marshall
- Updated:
Created:
We are currently working on and investigating issues related to errors that may be experienced when attempting to send emails and/or perf...