Administrator view

How do Administrators update and manage billing?

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Making and collecting payments in Dawn

Dawn is set up to let you easily pay for services as well as collect payments for content and services you sell.

  • You pay for Dawn's services with a credit card listed under Payment method and the associated Billing contact information in Site management.
  • You collect payment from individual customers through your Stripe payout account which is also configured in Site management.

Only Root/Site Administrators have access to the Site Management screen where you can update all payment and Billing information:

  1. Payment method lets you enter or change your credit card information. This is how you pay for the Dawn services you use.
  2. Billing contact lets you enter and update contact details. A monthly invoice is emailed using this information.
  3. Stripe payout account lets you connect to your Stripe account. This is how your users pay your for content and services.
  4. Recent billing history shows a summary of your most recent invoice. Click it to see the details.

Monthly invoice

You will receive an invoice every 30 days detailing everything that your site has earned and what you've been charged, including:

  1. Billed dates.
  2. An overall Summary of usage, fees, and revenue for Enrollments, Enrollment refunds, Coaches, Languages, and Storage.
  3. A detailed list of purchases and refunds made in your site.

Refunds

When an enrollment or user is deleted, site owners are refunded the original $5 application fee. It is up to site owners to refund learners for their purchase using Stripe.

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