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Build and manage your Dawn site

Administration tools overview

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Types of Administrators in Dawn

There are two types of administrators in Dawn:

  1. Root Administrators have access to and control over every aspect of a Dawn Learning Site.  These permissions are automatically given to the user who created the site.
  2. Organization Administrators can:
    • Use purchase orders to create enrollments for their members.
    • View progress of those enrollments.
    • Use a streamlined admin experience if they are attached to only one Organization.

Dawn's Administration tools

Dawn's administration tools provide a lot of useful data about your website. Depending on what administrator permissions you have, you can see up to nine screens:

Site management screen (Root Administrators only)

Dawn's Site management tools help you shape the overall experience for your learners,  from branding and site settings to integrations and communication templates.

Catalog screen

The Catalog screen gives you a high-level snapshot of all catalog entries and learner progress, including summary Stats that help you quickly understand how learning is going and where you may want to take action.

For example:

  • If you see many inactive learners, you might re-engage them through the Feed or email.
  • If enrollment is high but few learners are getting certified, it may be time to review the entry's requirements.
  • If average time spent is high but average mastery is low, the entry's difficulty or structure may need adjustment.

From this screen you can:

At-a-glance learner Stats - The Catalog screen's Stats help you assess:

  • Enrollment status: Purchased subscriptions, certified learners, uncertified learners, and inactive learners (inactive = no progress for two weeks).
  • Progress & engagement: Average mastery, average time spent, and average percentage watched.
  • Video engagement: Average video watched (calculated as minutes watched per enrolled learner).
  • Consistency: Max streak (longest consecutive-day activity by any learner) and average streak.

Learners screen

The Learners screen lists everyone that has been invited to join your website, whether they are enrolled in a catalog entry or not.

Learn more: How to I review invited and enrolled learners in my Dawn site?

Groups screen

From the Groups screen, you can create and manage groups and group members.

Learn more: How do I create and manage groups in Dawn?

Coupons screen

Administrators can create coupons for learners to use when purchasing catalog entries. For subscription entries, coupon discounts are automatically applied to each monthly charge.

Learn more: How do I create and edit coupons?

Administrators screen

On the Administrators screen, you can:

Authors screen

On the Authors screen, you can:

Coaches screen

On the Coaches screen, you can:

Organizations screen

The Organizations screen is set up for entities, like school districts or businesses, that want to purchase enrollments in bulk for their members.

Organization Administrators can use purchase orders to create enrollments for their members and track the progress of those enrollments. Site administrators create the purchase orders for organization use when contracts are signed outside of the Dawn system.

How do I create and manage organizations in Dawn?

How do I set up and use Purchase Orders in Dawn?

Payments

The Payments screen allows Root admins to review all transactions made on their site:

  • The transactions are fixed in reverse chronological order.
  • For each transaction, admins see the Amount, number of Purchases, any Refunds (in amount), and the Description of the catalog entry purchased. Click the transaction to see more details.
  • Charge failures are indicated with an asterisk. Click failed transactions for details.
  • A Download report button appears in the bottom-left corner for date ranges of fewer than 365 days.

Event log

The Event log allows Root admins to review significant events in their catalog entries:

  • Events are fixed in reverse chronological order.
  • Admins can filter by:
    • Date to limit results to specific date ranges.
    • Learner to limit results to a specific learner.
    • Events to limit to specific events, including All events, New user, New enrollment, New certification, Project submission, Project submission for coach review, Instruction submission for coach review, or Coach question. These are the same events available for Notification emails.
    • Catalog entry.
  • For each event, admins see the Date, learner Avatar and Name, Event type, Catalog entry, and any related Instruction. Click an event to see more details.
Publishers screen [Disabled in most sites]

Publisher features are not standard for Dawn sites, and are only enabled on a custom basis.

Publishers are any entity that wants to create content under one name.

They can create content, manage who can author or coach, and have their own branded publisher page in the catalog. Publisher Administrators manage the Stripe payment mechanism for their enrollments.

The Publishers screen lists the Avatar, Company name, and Email of each publisher with authoring permissions on your site. By adding additional publishers to your website, you can offer a broader selection.

Publisher Administrators can:

  • View catalog entries with enrolled learners.
  • View learner information and invite new learners to join.
  • View publishers that they are administrators in.
  • View and add other administrators to the publisher.
  • View and add authors (including themselves) to the publisher.
  • View and add coaches (including themselves) to the publisher.

On this screen, you can:

  1. Add publishers.
  2. Edit publisher information and brand.
  3. Edit payment information.
  4. Delete publisher.

Select a publisher to:

  1. Make existing users Administrators, Authors, or Coaches for that publisher. Simply click the Add [plus sign] icon and search for the user you want to give the role to.
  2. Remove Administrators, Authors, and Coaches from the publisher.
  3. Review user feeds for Administrators, Authors, and Coaches.

Add publisher

To create a new publisher, provide the publisher's:

  • Name
  • Email
  • Avatar (use dimensions 300x300)
  • Logo (use dimensions 640x200)
  • Banner (use dimensions 848x300)
  • Description (click the help button for formatting instructions, and enable Preview with the toggle).
  • Catalog page short link (add a single word to the provided URL to create a custom URL for this Publisher catalog).

Click Add publisher.

Edit publisher

The Edit screen allows you to make changes to the elements added when you created the publisher.

Edit payment information

Use the Edit payment information screen to Connect with Stripe payment or make changes that sync.

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