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Dawn includes a variety of templated messages that are automatically sent as emails and text messages to end users when certain actions or events take place to help administer the site.
These messages can be customized and localized into the language of your choice on the Message templates screen in Site management.
- Message templates: You can edit any of the text in the Message template.
- Dynamic text: Dawn includes a variety of Dynamic text variables that are used to personalize messages for your site and learners.
Message templates
Edit Dawn's Message templates with WYSIWYG (what you see is what you get) text editors and Dynamic text variables. Here are the templates included in Dawn by default:
- Invite user is sent when inviting a person to use an account created for them in your system.
- Create account is sent as a response to a user requesting to create an account.
- Reset Password is sent as a response to a user requesting to resent their password.
- Verification email or phone appears when a user makes edits to their contact information in Account settings; they are asked to request a Validation code.
- Payment receipt is sent to users to verify payments received.
- Refund receipt is sent to users to verify refunds processed.
- Add enrollments is sent to let a user know they've been enrolled in a course.
- Notification digests are emails detailing events to which an administrator has subscribed.
Edit Message templates
Select a Message template to edit it. Dawn automatically populates the template with your logo as the message header that you can delete or replace. Edit the text, change the Background color and Foreground (text) color to reflect your brand as well, and use Dynamic text variables to personalize the message.
Dynamic text variables
Dynamic text variables can be used in Message templates to customize and personalize the delivered messages based on context and the users involved. Variables appear in the text between double curly braces.
Click Dynamic text help to review the available variables.
