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Multi-factor authentication provides you an additional layer of security by requiring the use of a second device with an authentication app to log into your account. Your administrators can make it optional or required.
To set up multi-factor authentication, you must download an authentication app like Google Authenticator or Microsoft Authenticator to a phone or tablet to use as your second device.
Once you've set it up, you will be required to use that device to sign into your account going forward.
If you have accounts that use the Buzz API, do not configure or require MFA for those accounts at this time. If you have questions, please reach out to your Agilix account manager.
Set up multi-factor authentication
First, download an authentication app like Google Authenticator or Microsoft Authenticator to a phone or tablet to use as your second device.
If your administrators have required you to set up mult-factor authentication, skip to Step 2.
- Open your User menu, and select Set up multi-factor authentication. If you do not see this option, it has not been enabled for your domain.
- Once you have set up multi-factor authentication, open this menu item to remove or reconfigure it.
- Use the authenticator app on your phone or tablet to scan the QR code.
- You can also copy the Secret key and enter it into your app.
- When you scan the QR code, the authenticator app generates a one-time passcode for you. Enter it it in the Code field.
- If the passcode expires before you can enter it, you can use the next one.
- After up to 30 seconds, the authenticator app generates another one-time passcode. Enter it in the Code 2 field.
- Click Verify.
The window closes and Buzz displays a message indicating that you have Successfully set up multi-factor authentication.
The next time you log into your account, you will be asked for a single one-time passcode.
- Find it in the authenticator app, enter it in the Code field, and click Submit.
- Check Remember this device to skip this step for one month.
Administrators can require multi-factor authentication
If your administrators require multi-factor authentication, you are prompted to configure it when you try to log into your account and you cannot sign in until you configure it.
To set it up, click Configure and follow Steps 2-5 above.
Remove or reconfigure multi-factor authentication
You can remove or reconfigure your mult-factor authentication by reopening it from your User menu.
