Blane Carlucci commented,
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Hi Michael. Thanks for the response. Ultimately, I think the user trying to access the courses was not listed as an administrator. She may have been added manually by her organization to the first ...
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forum Courses Not Visible for Subscriber in Sub-Domain
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We have a partner that uses our courses. We have enabled a subscription so they can access the courses we provide them. They can only see 3 out of 6 courses in the sub-domain. The three they can't ...
Blane Carlucci created a post,
forum 500 Error Message when Accessing Course
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We recently setup our client as a subscriber to our domain. When trying to access the course, the client is seeing an error message of 500 with the vague message of "Sorry, an error occurred while ...
Blane Carlucci commented,
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How do we apply those domain level LTI credentials to the activity then? Our vendor supplies us with a different URL per lesson in their system. We would need to apply the same domain level LTI cre...
Blane Carlucci created a post,
forum SmartSparrow (AELP) and LTI Domains/Subdomains/Subscriptions
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Our vendor is generating LTI key & secret by domain. We have clients that have their own Buzz instance, but would like to use subscriptions to have access to our courses. Doing some testing on our ...
Blane Carlucci commented,
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Ah I see! Thank you Jeremy. Fortunately, I am an admin so I just enabled the feature. :)  Thanks for the quick response.
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forum How to Create Grade Weight Categories?
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https://support.agilix.com/hc/en-us/articles/205714149-How-do-I-manage-relative-grading-weight-values- According to the above article, I should be able to create grading categories by simply going ...
Blane Carlucci commented,
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Thank you for your response. I was able to find the error. The IMS Manifest file was not in the proper root section when the file was compressed. 
Blane Carlucci created a post,
forum Could Not Locate imsmanifest.xml File While Trying to Import the Course Package
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