Ask Dawn-related questions or share your expertise by answering questions.
Questions & Answers Guidelines
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Following
- Brad Marshall (Agilix team member)
Feature idea (LEVEL 2)
Use Dawn's Questions & Answers forum is to look for answers to your questions, answer other users’ questions, and post important question...
Downloading videos after interactions are added
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- Amy Peterman
As course authors, once we upload a video and add interactives (content questions and answers), can the course author download the video ...
hello teacher
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- Rylie Huffman
hello teacher I can not press a button on a question so I came to ask u how to press it but if u were going to ask if I pressed both butt...
Upload Custom HTML Page Fails
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Comments
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- Ryan Gravette
Editing the homepage using the template and then uploading produces no errors but also does not register changes on the page. "Saving" d...
Feebdback template groups keep remaining open
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Comments
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- Barbara Vanatta
I have created many groups in the feedback templates that appear as folders on my right side. When I am grading, these feedback groups/f...
MFA
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- Sherie Moran -HS CTE
My students and I tried to login this morning and got a message that we must use MFA in order to login. The QR code didn't work as expec...
Mandatory Coupon Code?
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- haley
Hello - I have a course that is a follow up to an in-person professional development offering I have. I want to ensure that only people w...
Save uploaded files
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Comments
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Following
- Robert LaFavor
Is there a way to save uploaded videos (.mp4) from our Agilix instance? As an admin of the site, I cannot find a way to download recordi...
What the Heck happened?
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- Dustin Pittsley
So I was 76%. almost done. My goal this week was to finish Drivers Ed. And last time I was on here it said it was Due May 1st And now it ...
Code
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Following
- Tami Carlson
How do I get a code to let the students get into their final axams?
Activities Continuing to Stay in Needs Grading Catagory
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Following
- Kaye Freeman
Even when I post a grade along with hitting the Excuse tab, the students' assignments remain in the Needs Grading category instead of bei...
how do i contact support
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Vote sum
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- patty oswald
how do i contact support
3.07 assignment
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Following
- Derrick Baker
When can I call the teacher to submit the assignment?
Unable to Request Exam
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Comments
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Following
- Katelyn Tsao
When I try to sign in through Byu on the "Request Exam" portion of my course, it keeps reloading and not letting me sign in. I am unable ...
Coupon Code for Multiple (but not all) course entries
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Following
- Steve Jeffs
Is it possible to set up a coupon code for more than one selected course entries, i.e. course a, b, c but not d & e.
I am wanting to set...
Urgent
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- Alexxa Pérez
Hi I have a course that I want to reactivate it’s expired already changed the date how can I reactivate it
Student Can't Select First Radio Button on Assessments
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Following
- Tabatha Kilgore
I have a student that when she takes assessments it will not let her click the first radio button. WHen I proxy in, I can however from m...
Loading issue?
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- Yubin Park
LSS Latin 1 B
It has the same issue for all interactive pages on the course. Same for firefox, chrome and safari.
CHANGE DISPLAY NAME
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Vote sum
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Comments
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Following
- Sarah Blanchard
Hello, My child is transgender and goes by Allan Blanchard. Eliana is now considered his " dead" name and it's very upsetting for him to ...
badge
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- MARVIN GONZALES
how to get batch? i dont have batch, i have good grade. accelerate academay profile.
Download content from resource library
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Following
- Robert LaFavor
We are seeking to download the entire course content from the course catalog resource library. Is this possible as the Site Administrator...
Systems administrator for Dawn
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Following
- Kenneth Ford
I created a Sensitivity Training Course in Dawn (https://cabvi.agilixdawn.com/admin). When I invite someone to the course and they click...
Systems administrator for Dawn
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Following
- Kenneth Ford
I have created a course on https://cabvi.agilixdawn.com/admin/branding/website called Sensitivity Training. When I invite someone to tak...
merging users
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Following
- Neal Kent
Is it possible to merge 2 users into one? We had someone create a second user for the same student earlier this year. Is it possible to...
Merging Learner Accounts - OR migrating courses from a private account to a work account
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Following
- Steve Jeffs
I have had a request from a learner to merge their accounts. They have set up a work account - which they want to use to centralise all c...
Course Purchasing steps - shopping cart approach?
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Following
- Steve Jeffs
Is it possible to adapt the course purchase sequence to allow it to operate more like a shopping cart?
This would increase usability as ...
Editing Categories in Catalog
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Comments
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Following
- Steve Jeffs
Is it possible to edit catalog category titles? or do they need to be created new, then old ones deleted?
Also, is there a simple way to...
Is it possible to change the HTML and CSS for further customization in Dawn?
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- Jimmy Brown
Is it possible to change the HTML and CSS for further customization in Dawn. I come from a ux/ui design software developer background.