Dawn: Questions & Answers

Ask Dawn-related questions or share your expertise by answering questions.
Questions & Answers Guidelines
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Following
  • Brad Marshall (Agilix team member)
Feature idea (LEVEL 2)
Use Dawn's Questions & Answers forum is to look for answers to your questions, answer other users’ questions, and post important question...
Coupon Code for Multiple (but not all) course entries
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  • Steve Jeffs
Is it possible to set up a coupon code for more than one selected course entries, i.e. course a, b, c but not d & e. I am wanting to set...
Urgent
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  • Alexxa Pérez
Hi I have a course that I want to reactivate it’s expired already changed the date how can I reactivate it
Student Can't Select First Radio Button on Assessments
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  • Tabatha Kilgore
I have a student that when she takes assessments it will not let her click the first radio button. WHen I proxy in, I can however from m...
Loading issue?
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  • Yubin Park
LSS Latin 1 B  It has the same issue for all interactive pages on the course. Same for firefox, chrome and safari. 
CHANGE DISPLAY NAME
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Comments
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  • Sarah Blanchard
Hello, My child is transgender and goes by Allan Blanchard. Eliana is now considered his " dead" name and it's very upsetting for him to ...
badge
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  • MARVIN GONZALES
how to get batch? i dont have batch, i have good grade. accelerate academay profile.
Download content from resource library
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  • Robert LaFavor
We are seeking to download the entire course content from the course catalog resource library. Is this possible as the Site Administrator...
Systems administrator for Dawn
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Following
  • Kenneth Ford
I created a Sensitivity Training Course in Dawn (https://cabvi.agilixdawn.com/admin). When I invite someone to the course and they click...
Systems administrator for Dawn
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Following
  • Kenneth Ford
I have created a course on https://cabvi.agilixdawn.com/admin/branding/website called Sensitivity Training. When I invite someone to tak...
merging users
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  • Neal Kent
Is it possible to merge 2 users into one? We had someone create a second user for the same student earlier this year. Is it possible to...
I have had a request from a learner to merge their accounts. They have set up a work account - which they want to use to centralise all c...
Course Purchasing steps - shopping cart approach?
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  • Steve Jeffs
Is it possible to adapt the course purchase sequence to allow it to operate more like a shopping cart? This would increase usability as ...
Editing Categories in Catalog
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  • Steve Jeffs
Is it possible to edit catalog category titles? or do they need to be created new, then old ones deleted? Also, is there a simple way to...
Is it possible to change the HTML and CSS for further customization in Dawn?
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  • Jimmy Brown
Is it possible to change the HTML and CSS for further customization in Dawn. I come from a ux/ui design software developer background.
Certificates
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  • D Johnson
What is the best way to set up an automatic certificate in Dawn if the processes shared in the Knowledge Base are not working?
Bulk Delete Learners?
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  • Katie Larson
I am working on removing old and unused learner accounts in Dawn. I have a lot of learners to delete, and manually deleting learners one...
Student cannot add a thread in Discussion Board
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Comments
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  • Caitlin Glimme
I have the setting selected that students can add new threads, but the purple "+ Thread" button is not there for them. They cannot post ...
how do i get it
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  • Tahiry Bethea
how do i get this
Calculated Date on Student Reports
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  • Deanna Nelson
Please clarify. Does this date reflect the date that the student "Completed" the course? Thank you.
How do i get to buzz domain?
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  • Daniel Rodriguez
having difficulty finding the domain.
What do I do?
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  • Nidhi Prabhath
I took the WALK-041-S004 course online. I recently asked to send a copy of my transcript to my school, but I have not heard anything fro...
System Requirements
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  • Bernd Helzer
What browser versions and hardware does Agilix Dawn support?
failed to take quizzes
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  • Joshua Eaton
i am a student at Novi Christian Academy and for my Unit 5 Quiz and My midterm Sociology 1: The Study of Human Relationships i did not an...
help
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  • Soley Merlos
i need help un submitting something
Verify Email Address
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Following
  • Bridget Alford
In order for the user email address to be verified, I understand that the user can verify in their settings page or the Admin user can ve...
"Unable to upload file: Unknown error" when uploading videos
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  • C mrt
Hello anyone know why some videos give this error and some dont? "Unable to upload file: Unknown error"
Hours on site
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  • Tracy Waddell
My daughter has not been getting the hours that she was supposed to be getting. If she used a laptop she would get her hours but when she...
Setting up a proxy user
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  • Bryan Cutliff
I am an administrator for my organization and I troubleshoot issues for enrollees on the site. I was told that I could proxy other users,...
THanks you
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  • Jaylenn Mathis
I been waiting my whole entire life