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Downloading videos after interactions are added

Dawn: Questions & Answers
Amy Peterman
April 24, 2026 17:39

As course authors, once we upload a video and add interactives (content questions and answers), can the course author download the video ...

hello teacher

Dawn: Questions & Answers
Rylie Huffman
March 23, 2026 20:19

hello teacher I can not press a button on a question so I came to ask u how to press it but if u were going to ask if I pressed both butt...

Upload Custom HTML Page Fails

1 2

Dawn: Questions & Answers
Ryan Gravette
March 22, 2026 18:47

Editing the homepage using the template and then uploading produces no errors but also does not register changes on the page. "Saving" d...

Grading: Submit Lower Activity Grades When Using Highest Scored Attempt Activity Setting

Buzz: Tips & Tricks
Brian Williams (Agilix team member)
May 02, 2025 20:47

When using the highest scored attempt activity setting for assessments, graders may encounter a scenario where they may want to issue a l...

Accessibility improvement suggestion: underline hyperlinked text by default

Buzz: Product Feedback
Meri Tunison
April 02, 2025 20:46

Hello! I noticed that in Buzz when text is hyperlinked it turns blue but does not also get underlined. When you hover over the hyperlink,...

Feebdback template groups keep remaining open

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Dawn: Questions & Answers
Barbara Vanatta
March 25, 2025 16:41

I have created many groups in the feedback templates that appear as folders on my right side. When I am grading, these feedback groups/f...

How to determine if a user ID (userid) includes a proxy—and convert it in JavaScript

1 1

Buzz API
Brad Marshall (Agilix team member)
March 08, 2025 03:46

Sometimes in the Buzz API, you'll come across a user ID that may actually represent two values: one for the user performing the proxy (ag...

MFA

Dawn: Questions & Answers
Sherie Moran -HS CTE
March 03, 2025 17:25

My students and I tried to login this morning and got a message that we must use MFA in order to login. The QR code didn't work as expec...

Mandatory Coupon Code?

Dawn: Questions & Answers
haley
January 27, 2025 21:49

Hello - I have a course that is a follow up to an in-person professional development offering I have. I want to ensure that only people w...

Save uploaded files

1 1

Dawn: Questions & Answers
Robert LaFavor
December 24, 2024 16:56

Is there a way to save uploaded videos (.mp4) from our Agilix instance? As an admin of the site, I cannot find a way to download recordi...

Geometry Course typo

Dawn: Product Feedback
Matthew Cox
November 26, 2024 19:06

Lesson 3.01, page 5, there is a typo. "Ouptuts"

Buzz Grade not synching correctly (support ticket only)

Buzz API
Cassie Reeh
October 10, 2024 19:43

School: G.A. A. (206837151) Course: 220283392 Art and Visual Culture Student: S.B. 220272749 Issue: Hello, We are having issues with this...

Quarterly Enrollment Report by Course Provider

1 3

Buzz: Questions & Answers
Celeste Robichaux
October 08, 2024 20:42

I need to run a report that will show for a specific date range, how many students per day were enrolled in at least one FlexPoint (FLVS)...

how can i get my kids to log in?

Dawn: Questions & Answers
Tawnya Mayer
October 07, 2024 23:26

i only received the parent portal

introduction

Dawn: Questions & Answers
RYLEA LINDOW
September 18, 2024 12:21

A little bit of information about me

Buzz API
Shelia Sales
August 29, 2024 15:35

I have a student that is enrolled and unable to login using his credentials. It is telling him that his login method is not allowed.

Viewing Courses in Admin App

Buzz: Questions & Answers
Natasha Turner
July 29, 2024 15:14

I would like to be able to view course content and agenda in the admin app. I go to the home screen of the app and scroll to the bottom ...

What the Heck happened?

Dawn: Questions & Answers
Dustin Pittsley
April 23, 2024 23:49

So I was 76%. almost done. My goal this week was to finish Drivers Ed. And last time I was on here it said it was Due May 1st And now it ...

Feature suggestion: Remove unused resources button

Dawn: Product Feedback
Nicasia Anzalone Caires
March 05, 2024 21:14

I am wondering if there is a future roadmap that includes a remove unused resources button. Thos would greatly help to keep courses clea...

A note from team Agilix about recent performance issues

6 1 9

Buzz: Questions & Answers
Brad Marshall (Agilix team member)
February 02, 2024 21:43

Dear Buzz community, I am often reminded about how many of you are educational heroes. You have to confront so many challenges and you do...

Code

Dawn: Questions & Answers
Tami Carlson
November 02, 2023 18:16

How do I get a code to let the students get into their final axams?

Activities Continuing to Stay in Needs Grading Catagory

Dawn: Questions & Answers
Kaye Freeman
September 28, 2023 14:34

Even when I post a grade along with hitting the Excuse tab, the students' assignments remain in the Needs Grading category instead of bei...

how do i contact support

1 2

Dawn: Questions & Answers
patty oswald
September 22, 2023 19:43

how do i contact support

Test

Dawn: Product Feedback
jenny Prows
July 10, 2023 20:03

Left test and could not complete. How do to reset exam or does the whole packet have to be done?

3.07 assignment

Dawn: Questions & Answers
Derrick Baker
July 08, 2023 03:52

When can I call the teacher to submit the assignment?

Unable to Request Exam

1 2

Dawn: Questions & Answers
Katelyn Tsao
June 12, 2023 19:04

When I try to sign in through Byu on the "Request Exam" portion of my course, it keeps reloading and not letting me sign in. I am unable ...

Coupon Code for Multiple (but not all) course entries

Dawn: Questions & Answers
Steve Jeffs
May 05, 2023 13:21

Is it possible to set up a coupon code for more than one selected course entries, i.e. course a, b, c but not d & e. I am wanting to set...

Urgent

Dawn: Questions & Answers
Alexxa Pérez
April 11, 2023 17:06

Hi I have a course that I want to reactivate it’s expired already changed the date how can I reactivate it

Student Can't Select First Radio Button on Assessments

Dawn: Questions & Answers
Tabatha Kilgore
March 15, 2023 16:40

I have a student that when she takes assessments it will not let her click the first radio button. WHen I proxy in, I can however from m...

Loading issue?

Dawn: Questions & Answers
Yubin Park
March 09, 2023 07:23

LSS Latin 1 B It has the same issue for all interactive pages on the course. Same for firefox, chrome and safari.