We are experiencing an issue with the performance tab where some classes have grades but some do not. Happened out of no where and there are no differences we can find between courses or classes.
If additional assistance is needed, I recommend reaching out to Accelerate Education for additional support, or if you’d prefer, you can share reproduction steps in this public thread that will allow me to encounter the reported behavior.
Thank you, and please let me know if you have any other questions about this!
We think it would be better for your SIS to include the school year. Doing what you proposed may cause the overall course grades to not display for other courses if you plan to use domain level school years/grading periods.
Comments (3)
Good afternoon, Mason!
If the Domain School years are being used, it is possible that the courses not showing grades need to be mapped to the domain grade period. It is possible to check it via this document: How do I map existing Grading Periods to domain Grading Periods?
If additional assistance is needed, I recommend reaching out to Accelerate Education for additional support, or if you’d prefer, you can share reproduction steps in this public thread that will allow me to encounter the reported behavior.
Thank you, and please let me know if you have any other questions about this!
Our SIS overrides the school year assigned to a course when we sync. If we remove the school year in Buzz will that solve our issue?
Hi Mason,
We think it would be better for your SIS to include the school year. Doing what you proposed may cause the overall course grades to not display for other courses if you plan to use domain level school years/grading periods.