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Trevor Williams commented,
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    1. Discussions
    2. Buzz: Tips & Tricks
    3. Edit student username
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Good morning, Dara! Thanks for reaching out to us! It is possible for your admins to import a CSV file with the corrected username. Or, the Admins can use the API to update it. If you n...
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. narrative writing
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Good morning, Shannon! You have reached out to Agilix, the maker of your online learning environment.  I recommend reaching out to your online educator or online education institution so that they ...
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Cannot Create a New Thread or Respond
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Good afternoon, Jason. Thank you for reaching out to us. I am able to add a "New Thread" in my own test and do not encounter this behavior: If you'd like, may I please be provided with an example ...
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Submitting a Request
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Here is the contact page for your organization so that you may reach out to them and they may escalate as needed: https://www.hillcrest.k12.ar.us/forms/contact-us
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Syncing Buzz courses to Genius
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Good morning, Paige! Thank you for contacting us! I recommend reaching out to FLVS Support. Then, if needed, they can escalate a support ticket to Agilix Support.  
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Submitting a Request
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Hello again! Since your user account is not the authorized account to submit tickets, this will require working with your admins in your organization and contacting the account representative to es...
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Submitting a Request
  • 0 votes
Good morning, Natasha! If a user is an authorized Agilix support contact, it is possible to submit Buzz support requests through the Agilix Help Center via the blue button in the bottom right corne...
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Not getting enroll
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Good morning, Mansi! I recommend reaching out to your online education institution's support team to address this reported behavior.
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. 404- Page not Found
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Thank you for reporting this Krystal. We have fixed this behavior, and Buzz is able to be accessed again.
Trevor Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Is proxy activity counted as “activity time”?
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Great question, Melissa! Buzz does not record proxied events separately for time tracking. Proxied events are included as student time spent in the system.  If there is interest in determining if ...