Answered
I am using the DLAP API Console to try and move a student between domains. I am receiving the following response to my updateuser command.
<response code="OK">
<responses>
<response code="AccessDenied" message="Access Denied: userId='26724264'" errorId="10e91a80878d4b98b947b0e5e9004a1c" />
</responses>
</response>
Where can I find out what the error code means?
Comments (7)
Hello Burt!
That error code means the user that is attempting to make the call doesn't have permissions that are required for making the call. UpdateEnrollments requires the caller have these rights on the target: ControlCourse@entityid when entityid refers to a course; ControlSection@entityid when entityid refers to a section; ReadUser@userid
That is weird because it is a call that I have had permission to do in the past. If we get our Agilix Hosting through FLVS, do I need to submit my ticket to them to route to you?
See updated comment above. When making requests the caller must have rights on the target. See "Required Rights" section in our API UpdateEnrollments document.
Correct, but this is action is something that I have done both in the past for users in the domain and target domain.
Can I submit my ticket directly here, or do I need to submit it through FLVS?
I recommend submitting a ticket to FLVS to further address this of which they can escalate it to Agilix Support if needed.
I submitted a helpdesk ticket to FLVS on Friday. Have they contacted you about this issue?
No they have not. They may also resolve the issue with you if they can.