Brian Williams commented,
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Hi NLCI Tech: There was an issue with the Past Courses tab not displaying when using the the Admin app to view them under the user's Performance tab. This has now been resolved. Let me know if you ...
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Hi Ryan! From your description, and from my understanding without enrollment examples to investigate, it appears the teacher and student enrollments have different end dates. If that is the case, a...
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Hi! Thank you for your feedback!  Phone support is only available to certain paid support packages and occurs with the school organization's authorized support agents. Currently your organization i...
Brian Williams created an article,
library_books Performance Incident: Buzz & API (2022-03-09)
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At 1:45 pm MT today, Agilix became aware of degraded performance with our service provider (AWS) that has impacted some requests within Buzz and the API. We are actively working with our service pr...
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Update: Our service partner (AWS) is currently reporting they have resolved the issues which resulted in some requests to return an error.  Agilix will continue to monitor system performance and wi...
Brian Williams created an article,
library_books Performance Incident: Buzz & API (2021-12-07)
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At 9:50 am MT today, Agilix became aware of and is actively working with our service provider (AWS) to address issues that may cause the system to respond to some requests with an error.  We have o...
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Hello everyone!  This is expected behavior and occurs when a teacher supplies a score on a SCO object which results in locking the score so any additional scores will not be accepted. That behavior...
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Hello Malo! I apologize that you encountered that error. That is frustrating! In general a 404 error means specific web content couldn't be found to populate on the page you navigated to. That can ...
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Hello Kelley! I am sorry that some users were encountering that message. Without being able to see a screenshot of the message I can only guess that the cause may have been that Buzz throttled some...
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Hello!  Courses and enrollments can be moved to different domains using the API. I am not sure from your title and post body as to what was not configured properly? Additionally, is this pertaining...