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Hi Michael!
I looked up user ID 196384231, and they indeed are deactivated. If you navigate to that user's History page in Buzz you can see there have been multiple changes in the past by user ID ...
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Hello Brett! Thank you for getting in touch with us!
At the moment, we don't have any plans to change this behavior. We completely understand that it might create a few extra steps for users. With ...
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If you have access to change their username, you may do so through an uploaded CSV file to Buzz. In my previous message there is hyperlink for "CSV" which goes through the process of editing a CSV ...
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Hello Kimberly!
Yes! The username may be altered.
Do you have access to an administrator within your organization who can upload a CSV file to change it for the user? Since this is a public site I...
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When dealing with nested iframes, directly using `window.scrollTo(0, 0)` within one of the nested iframes might not work as expected because it affects the scroll position of the iframe's own conte...
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Hello Julianne!
We would like to explore this use case. Could you provide me with a screenshot of the error that is being encountered and a user ID and the name of template used which encountered ...
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That account belongs to School Pathways. It is likely an automation they are performing. You will need to reach out to them to address this behavior that is occurring.
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If you have access to the Admin App in Buzz, you would select a course from the Courses list, then select the "History" button from the toolbar.
If you don't have access to that page, please ...
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Hello Heidi! I am going to convert this to a ticket.
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Hello Julianne!
If you navigate to the course's History page in Buzz for one where this is occurring, do you see from the list of course changes a user account making that course type change to us...