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Brian Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. How to Delete A Quick List
  • 1 vote
Hi Betsy Springer! Thank you for reaching out!  A user will need to remove the Quick List to remove students from it. There isn't a way to remove students individually from the Quick List. The same...
Brian Williams created an article,
library_books Performance Incident: (2023-11-14)
    1. Agilix
    2. Support Announcements
  • 4 followers
  • 0 comments
  • 0 votes
Agilix is aware that some users may encounter various errors and unexpected behaviors when interacting with Buzz and using the API.  The resulting behavior was caused due to an encountered issue wi...
Brian Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Unable to Navigate
  • 0 votes
Hey Krystal Nunez! Hope all is going well for you! This reported behavior impacted a small number of users and was brief in nature. Please let us know if the behavior is ongoing with those same use...
Brian Williams commented,
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    1. Agilix
    2. Support Announcements
    3. Performance Incident: (2023-09-28)
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Update 2: 3:43 PM Mountain Time The reported behaviors in this thread that some users have encountered were resolved at 3:15 PM Mountain Time today. It was determined to be an issue related to our ...
Brian Williams commented,
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    1. Agilix
    2. Support Announcements
    3. Performance Incident: (2023-09-28)
  • 0 votes
Update: 1:55 PM Mountain Time 9/28/2023 We are continuing to investigate and deploy solutions to resolve the reported behaviors in this thread.  Thank you for your patience as we work diligently to...
Brian Williams created an article,
library_books Performance Incident: (2023-09-28)
    1. Agilix
    2. Support Announcements
  • 28 followers
  • 2 comments
  • 0 votes
Agilix is aware of an issue that occurred this morning around 10:51 AM Mountain Time whereby some Buzz users might encounter performance degradation while in Buzz or error warnings. We are actively...
Brian Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Adding Google Docs...
  • 0 votes
Hi Sulejman Dzanic! Unfortunately, the ability to utilize the make a copy feature is controlled by Google, not Buzz. Google has restricted that functionality within an iframe of apps like Buzz.  To...
Brian Williams commented,
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    1. Discussions
    2. Buzz: Product Feedback
    3. iPad error 403
  • 0 votes
Hello Brandy!  I am sorry to hear that you have encountered unexpected behavior while trying to access coursework. That is frustrating!  A 403 error means in general that the request to load conten...
Brian Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. How to change the support email for Agilix Buzz for students
  • 0 votes
Not a problem! After doing a web search, it appears Ramsey Solutions has a support portal located at the following link that you may forward questions to: https://www.ramseysolutions.com/education/...
Brian Williams commented,
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    1. Discussions
    2. Buzz: Questions & Answers
    3. How to change the support email for Agilix Buzz for students
  • 0 votes
Hey Evan! Thank you for the provided information as it was most helpful to help identify support personnel within your organization. I have reached out to Ramsey Solutions to bring your questions t...