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Update: Our service partner (AWS) is currently reporting they have resolved the issues which resulted in some requests to return an error.  Agilix will continue to monitor system performance and wi...
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library_books Performance Incident: Buzz & API (2021-12-07)
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At 9:50 am MT today, Agilix became aware of and is actively working with our service provider (AWS) to address issues that may cause the system to respond to some requests with an error.  We have o...
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Hello everyone!  This is expected behavior and occurs when a teacher supplies a score on a SCO object which results in locking the score so any additional scores will not be accepted. That behavior...
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Hello Malo! I apologize that you encountered that error. That is frustrating! In general a 404 error means specific web content couldn't be found to populate on the page you navigated to. That can ...
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Hello Kelley! I am sorry that some users were encountering that message. Without being able to see a screenshot of the message I can only guess that the cause may have been that Buzz throttled some...
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Hello!  Courses and enrollments can be moved to different domains using the API. I am not sure from your title and post body as to what was not configured properly? Additionally, is this pertaining...
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Hello Lena!  I apologize for the inconvenience experienced.  I have reached out to your online education institution letting them know of the current situation. If this is a time sensitive issue or...
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Hello Meri! Hope all is well for you!  The grace period begins when the user who isn't verified is first sent a message. Additionally, if a teacher sends a message to a unverified account, the teac...
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The user will need to be aligned with a domain level role that has the the course create permission checkbox enabled but doesn't have the delete course permission checkbox enabled. I tested with th...
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It looks like you are defining a domain level role and not a course level role. The types of roles available to users who will be enrolled in courses are course level roles which don't contain user...