Burt Lo commented,
comment View comment
  • 0 votes
I submitted a helpdesk ticket to FLVS on Friday. Have they contacted you about this issue?
Burt Lo commented,
comment View comment
  • 0 votes
Correct, but this is action is something that I have done both in the past for users in the domain and target domain. Can I submit my ticket directly here, or do I need to submit it through FLVS?
Burt Lo commented,
comment View comment
  • 0 votes
That is weird because it is a call that I have had permission to do in the past. If we get our Agilix Hosting through FLVS, do I need to submit my ticket to them to route to you?
Burt Lo created a post,
forum List of Error Codes?
  • 2 followers
  • 7 comments
  • 0 votes
Answered
I am using the DLAP API Console to try and move a student between domains. I am receiving the following response to my updateuser command. <response code="OK"><responses><response code="AccessDenie...
Burt Lo commented,
comment View comment
  • 0 votes
I will ask my teachers to look for the details. How long has the root cause been present? Teachers started reporting the Unable to Navigate error about a week ago.
Burt Lo created a post,
forum Question about Performance Incident: Buzz & API (2020-02-13)
  • 2 followers
  • 3 comments
  • 0 votes
Answered
In the notes for today's performance incident, you mention, "Beginning last night (2020-02-12), some resources gradually began to return errors that they could not be found. We have identified the ...
Burt Lo commented,
comment View comment
  • 0 votes
The screenshot in my last post is what is seen by both the student and the observer, so it seems that the Activity Stream is not capturing 90 days for either. So, I should submit a bug report about...
Burt Lo commented,
comment View comment
  • 0 votes
So, where should we look if the Activity Stream is not showing the last 90 days? This example of an Activity Stream only shows last Friday.
Burt Lo commented,
comment View comment
  • 0 votes
Did the latest update change any settings for the Activity Stream? One observer is noticing that the Activity Stream display on observed users is more limited than in the past. What is the time fra...
Burt Lo commented,
comment View comment
  • 0 votes
Brad, Some follow-up questions about the User Description. If information is added to this field, does that display anywhere else in the system? Who can see the User Description? Who can add/edit ...