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Import Student Accounts

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Ana Rosa

I have been trying to upload a csv file with new student account info and it keeps telling me that is missing the Role which actually it is in my file already

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Brian Williams
  • Agilix team member

Hello Ana:

Could you clarify if you attempting to import user accounts within the system, or enroll users within courses?
If you are attempting to import users that will be enrolled as students in courses you will not need to pass a role when importing their user data. 

If you are importing enrollments to enroll users within a course as a student you would pass student as the role (see attached screenshot).

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Ana Rosa

I'm trying to import user accounts within the system.  Even when I tried importing without the role I get the same error. 

 

 

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Brad Marshall
  • Agilix team member

If you are wanting to create users through an import, then you will need to follow the CSV format prescribed in this article. You will also import the CSV file through the Users tool.

If this does not help, I would suggest reaching out to your authorized support contact for them to submit a ticket to Agilix. This way, we can look at the exact steps you are following and review your CSV file.

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