Brad Marshall commented,
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Hey Melissa Cotton, we just made a fix for this behavior. Could you tell me if you are still encountering the issue?
Brad Marshall commented,
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All resource issues have been resolved. We have been monitoring the issue and have not had a single instance of it occur over the last 10 minutes. We are extremely grateful for your patience during...
Brad Marshall commented,
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More than 75% of all resource issues have been resolved. We anticipate that the remaining issues will be resolved over the next 30 minutes.
Brad Marshall commented,
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The "Unable to Navigate" error related to resources has only be happening for some users since late last night. If you have teachers experiencing this issue from a week ago, it should be unrelated....
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We are continuing to see improvement and reduced errors when accessing resources. We appreciate your patience as we continue to resolve the remaining errors.
Brad Marshall commented,
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It very well could be related. If you expand the details for the "Unable to Navigate" error, it should indicate if it could not find a resource. If it does, then it is most likely related.
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Clarification on a previous update: We have fixed all domains that would not allow a user to login. If you have any additional domains that are not allowing a user to login, please report them to A...
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While many resource issues have already been fixed and are in progress of being fixed, we estimate that all remaining issues with resources to be resolved by 12:00 PM MT.
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We have restored all reported domains that were not loading properly. If you have any additional domains that are not loading, please report them to Agilix Support. We are still actively working on...
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Beginning last night (2020-02-12), some resources gradually began to return errors that they could not be found. We have identified the root cause of the issue and are actively working on fixing th...