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Report - Test Analytics report will not finishing running

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Implemented feature idea or fixed bug
Sami Forster

Hi there - We are having difficulty pulling a report - it allows us to choose the course/assessment but the export of data will not finish. We've tried on multiple devices and networks to eliminate connectivity issues, as well as trying various assessments with the same result.

Domain Userspace: franklin
Domain ID: 26857105
Course Name: FPS Junior Progress Monitoring 18-19
Course ID: 86141326
Assessment Name: Spring Tests --> Math - Spring 11th Grade Test

Thanks for troubleshooting this, as the data is integral to one of our partners internal processes.

Sami

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Brad Marshall
  • Agilix team member

Hey Sami, we are aware of this issue and it will be fixed in this week's update (2/28). Sorry for any inconvenience this has caused.

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Brian Williams
  • Agilix team member

Sami,

A workaround can be applied beforehand until that fix goes live: After a user encounters the "Running" dialogue when running the report, select the browser's refresh button and it will display the analytics data. 

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Sami Forster

Hi Brad and Brian - thanks for the update and the workaround.  Will be watching the release notes this week for the fix as well.

 

Have a great week,

Sami

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