cindy moy-zhang commented,
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Thank you for your quick response, Brian.
Will try your suggestions and see what happens.
cindy moy-zhang commented,
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Hello,
I was able to reset password but was not able to log in. It says account locked. Any suggestions?
This is the message I see: Thanks,
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cindy moy-zhang created a post,
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New user locked out
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Answered
I am new and could not login with the user and password given. I selected forgot password to reset which I did but now there is a message that says I am locked out. What do I do?