We received a ticket from your organization. The reported behavior is caused because there are more than 5,000 items within the 'My Library'. You will need to delete some of the items or create ano...

Only authorized contacts within a customer organization may submit tickets to Agilix Support. Currently, your account is not an authorized account to do so. I have reached out to one of your organi...

Hello Joshua! I attempted to replicate this behavior in my own test course and was unable to do so. If you can provide specific examples and reproduction steps, that would be helpful for my investi...

Hi Chad, Does this pertain to a content template (not a course template)? And have students already worked in the activity in the child course? If students have not worked on the activity, then I w...

Hi Donna, That is a great question! After a folder is linked, any new activities added to the source folder will not populate in the folder already linked in the Digital Library. You may delete and...

Good afternoon, Bridget!    The "Public" setting is for use in course templates. If the "Public" box is checked, any teacher in the domain could use it as a course template rather than granting ind...

Good afternoon Tabatha, I hope you are having a great week. Thank you for the detailed post and the screenshots. It is very helpful! Weighted course categories are part of the course data and will ...