Buzz: Questions & Answers

Student Grades Not Populating in Gradebook

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Implemented feature idea or fixed bug
Krystal Nunez
Two of our teachers cannot see the students grades in their Gradebook.

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Trevor Williams
  • Agilix team member

Good morning, Krystal! Thank you for reporting this!

May I please be provided with the Teacher's enrollment IDs to investigate?

Thank you!

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Krystal Nunez

Jessica James- 243370627

Sharon Jones- 181039309

Elise Morris- 180637525

 

 

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Trevor Williams
  • Agilix team member

Thank you, Krystal.

May I please have an example course ID where this behavior is being encountered by the teachers in the Gradebook?

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Trevor Williams
  • Agilix team member

For the purpose of confirmation, may I please know if the teachers are using the "Pace" visibility checkbox in the gradebook, and if so, do the teachers see their grades after disabling that Gradebook visibility setting?

Thank you again! 

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Krystal Nunez

241098291 8th Grade Math PHS

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Krystal Nunez

Yes, the teacher had 'pace' clicked. When I unclicked 'pace' I can now see the students' grade in the Gradebook.

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Trevor Williams
  • Agilix team member

Thank you for those details, Krystal!

Good news, we have created a fix for the behavior being encountered with the gradebook, and this fix will be released today.
 
If you have any other questions about this, please let me know! 

 

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Krystal Nunez

In Sharon Jones' course, she does not have 'Pace' clicked and is still unable to see the students' grade in the gradebook, course ID 236685127

 

Is this being fixed today? OR can you give further guidance? 

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Trevor Williams
  • Agilix team member

Hello again, Krystal!

Yes, this is being fixed today in our release.

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