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Teacher submitted score is not saving in gradebook

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Jordan Bender

I have a teacher who is trying to submit a score in the gradebook but when she pushes submit, the score doesn't update. We've had this issue in the past and the teacher has excused the assignment. Is there a reason this would happen or is there way to fix it? 

The assignment she is trying to grade is a custom assignment using SCORM if that makes any difference.

When the submit button in the gradebook is clicked the putteacherresponse request sends this through: {"response":{"pointspossible":100,"pointscomputed":1,"pointsassigned":96,"type":"none","mask":132,"status":4,"scoredversion":1}} and this is returned : {response: {code: "OK", teacherresponse: {version: 7}}} So it seems like it's working correctly. 

Any thoughts or help would be appreciated.

UPDATE: I tried to update the score through the API console and that didn't work either. It said {response: {code: "OK", teacherresponse: {version: 8}}} but didn't update the score in the gradebook.

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Steven Martins
  • Agilix team member

Hey Jordan,

I'm sorry to hear that this teacher is having trouble submitting a score in the gradebook for this particular activity.

Could you provide me with the enrollment and activity ID? I'd love to check it out on my end.

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Jordan Bender

Thanks for looking into this.

The enrollment ID is 171451535

The activity ID is efa7378aab34402c823e0126657b20bf

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Steven Martins
  • Agilix team member

Of course! Thank you for that info.

When looking at the activity settings, I noticed the passing score is set to 70% and that the activity is set to mark as complete when the student, "receives a passing score". The system is recording a 1% score being passed back to the student.

May I ask, what percentage are you trying to pass back to the student?

In order for the activity to be marked as complete, you will need to pass back a score of 70% or higher to the student. You may also want to change the activity to mark as complete when the student, "Completes this content (SCO)". Completion and scores can be controlled by the SCO object.

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Jordan Bender

We tried to give the student a 100%. What is strange is that this doesn't happen to every student for this assignment. We've seen it randomly, on completely different assignments and in different courses. 

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Brian Williams
  • Agilix team member

Hello everyone! 

This is expected behavior and occurs when a teacher supplies a score on a SCO object which results in locking the score so any additional scores will not be accepted. That behavior was added years ago to prevent students/SCOs from overriding a teacher score.

The only way to get around it now on this particular student example is to grant a retry and have the student submit and override the grader's score. 

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Jordan Bender

Thanks for your help in looking into this.

Granting a retry and having the student submit did work. If we do run into this issue again we will be able to fix it pretty quick.

We are aware that when the teacher gives the score it locks the assignment, but in this case the score was first set by SCO and then the teacher tried to go in and change the score but it wouldn't update. Does it lock the assignment regardless of how the score was set (either by the teacher or SCO)? Because we've been setting the score with SCO and having the teacher change the score like this for a few years and only recently started having this issue (only a few times that I'm aware of). Basically when the student submits the assignment SCO gives the student 1%. Then the teacher goes in and manually grades the assignment and submits the students real score in the gradebook.

 

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