Buzz: Questions & Answers

Unable to copy template to your Google Drive

Follow
Answered
Trish Corcoran

Our G Suite is integrated and student sees CREATE ATTACHMENT FROM TEMPLATE when attempting to complete activity but receives Unable to copy template to your Google Drive error. Code: TokenResponse Error ID: f70dca67104a4575a536bd7c0d0cec45 (THIS ID CHANGES WITH EACH ATTEMPT) Message: Error:"invalid_grant", Description:"Not a valid email or user ID.",Uri:"" Google Admin user shows email for testing student as: student1@xxxxxxxx Is there a setting I need to adjust either in Buzz or Google that will address this?

Comments (1)

Sort by
Brian Williams
  • Agilix team member

Hello Trish!

Since this is a public forum it is not advisable to place email addresses or other personal information within it for others to view. 

It looks like the user account may have a different email address than what the G Suite organization is using. If additional assistance is needed, please have your authorized support contact submit a ticket to Agilix Support. 

0 Comment actions Permalink
Please sign in to leave a comment.