Assignments are in the Dropbox across all subjects but there is neither a checkmark on the icon for the submission in the Activities view nor does it show as pending under the Grades tab in the individual courses. The student is completing quizzes, but has to screenshot them and send them as email attachments because they are not being saved and scored either. District IT thought they had it fixed but it only "took" for the specific assignments they adjusted, not any past assignments or those newly submitted after the fix. They said they'll try again but since they are not sure why it's not working they aren't sure how to fix it.
Suggestions ASAP please as we're nearing the end of first semester. THX