I have a user that is experiencing this same issue. Quizzes in the gradebook have the Allow Retry, however, an assignment doesn't provide the option within the gradebook as the Allow Retry button is grayed out.
See my response in this post. Feel free to have a ticket summited to Agilix Support through your school organization as we will need more details to see what is occurring.
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Hey Chris:
See my response in this post. Feel free to have a ticket summited to Agilix Support through your school organization as we will need more details to see what is occurring.