Buzz: Questions & Answers

FTP Fingerprint Changes

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Julian Smith
Need help working through this.

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Julian Smith

How can I get assistance with this? 

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Brian Williams
  • Agilix team member

Hi Julian:

We haven't changed our certificates for some time. It's possible the client you are using is changing the certificate after a certain amount of time. You should manually verify that the certificate is acceptable when you see a unknown certificate warning message. You typically will see that unknown certificate warning when using FileZilla which allows the user to accept the certificate or not for future sessions. 

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