Buzz: Questions & Answers

Limitation on Personal Notes

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Answered
Michael Denton

We received this message from a parent:

Good morning! [student] uses notes a lot in his lessons. 
Yesterday, he received an error notice that he exceeded the 1000 notes
maximum per user. He's going into older lessons to delete notes this
morning. Maybe even from last semester.

Granted, an average of seven notes a day is a lot. Considering a K-12 student could spend over 2000 days in school, over their career, wouldn't 1000 lifetime notes be a low threshold for an upper limit? What factors actually determine the total count used? (i.e. Do they auto delete after two years?) Is there an administrative way to delete old notes? This student has already created 271 notes since the current semester started, 29 days ago. He's bound to hit the limit again soon.

Comments (4)

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Brian Williams
  • Agilix team member

Hi Michael! 

Could you provide the user ID where this is an issue so we can review how the user is using notes and thereby possibly make improvements where needed?

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Michael Denton

The Student ID is: 127111801

He has manually deleted all of his comments from last semester so, there are only 303 as of this morning.

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Brian Williams
  • Agilix team member

We have gone ahead and increased the limit to of user notes to 2,000. Notes may need to be edited to stay within that threshold. 

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Michael Denton

Thanks.

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