Buzz API

BUZZ SSO error

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Tyrone Wardle
Student gets same error repeatedly at random intervals. Today she was in the middle of a review, and it gave her the attached error message. After I captured the screen shot she logged off and logged back on successfully. Though, this is very disruptive to her work. ERROR: SSO / The CAS server returned an empty ticket! at xLi.AuthenticationRequesthandler.CasLoginUser(DlapContext at xLi.SSoProcessCAS(DlapContext context, XElement at xLi.SSOBase.ProcessRequest(HostContext context)

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Brian Williams
  • Agilix team member

Hey Tyrone!

I am sorry that this is occurring. This looks like the same behavior that was reported in your previous post. This issue will need to be addressed by your CAS provider. Please reach out to your provider who will be able to help assist in resolving this behavior. Let me know if you have additional questions. 

Thank you!

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