I'm trying to set up my students in Buzz, but I keep getting an error that says I'm not doing it right. What are the parameters for setting student passwords? What must the passwords contain?
Thank you for your discussion post. To be able to assist you better, could you clarify the specific error message that you are encountering when setting up student passwords? A screenshot of the error would be of great assistance.
Buzz does allow domains to enforce specific password policies through the Domain Settings. You may need to review and configure password requirements. Please see our Help Center document on this for more information: How do I set up my domain password policy?
If you prefer not to share additional details in this public forum, we recommend escalating this topic with your organization's authorized support representative for further assistance. I look forward to your response!
That error is stating that the password you provided doesn’t meet the password requirements for the domain where you’re creating the user account.
Can you check the domain settings to find the current password policy and if needed provide the currently password policy to the user that is attempting to create that user account? That way, they can adjust their password to meet the requirements.
I would love to "check the domain settings to find the current password policy" since that is my original request. But I have no idea how to do that. That's why I asked this question on this platform.
If you or another user have access to the Admin app in Buzz, you can follow the steps in the help article Andrew linked above to check the password policy. Just in case, here’s the link again: How do I set up my domain password policy?
Were you able to open that help document and locate the "Authentication-password policy" card under Domain Settings inside of Buzz?
Step 1 in the Admin App:
Step 2, locate the "Authentication-password policy" card:
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Hi Anna-Marie!
Thank you for your discussion post. To be able to assist you better, could you clarify the specific error message that you are encountering when setting up student passwords? A screenshot of the error would be of great assistance.
Buzz does allow domains to enforce specific password policies through the Domain Settings. You may need to review and configure password requirements. Please see our Help Center document on this for more information: How do I set up my domain password policy?
If you prefer not to share additional details in this public forum, we recommend escalating this topic with your organization's authorized support representative for further assistance. I look forward to your response!
This is the error message. The student password I typed in was: (removed since this is a public thread.)
Good afternoon Anna,
That error is stating that the password you provided doesn’t meet the password requirements for the domain where you’re creating the user account.
Can you check the domain settings to find the current password policy and if needed provide the currently password policy to the user that is attempting to create that user account? That way, they can adjust their password to meet the requirements.
I would love to "check the domain settings to find the current password policy" since that is my original request. But I have no idea how to do that. That's why I asked this question on this platform.
Hi Anna!
If you or another user have access to the Admin app in Buzz, you can follow the steps in the help article Andrew linked above to check the password policy. Just in case, here’s the link again: How do I set up my domain password policy?
Were you able to open that help document and locate the "Authentication-password policy" card under Domain Settings inside of Buzz?
Step 1 in the Admin App:
Step 2, locate the "Authentication-password policy" card: