Hi,
I'm currently using Buzz for my BYU Geometry course, and I had no tech problems until accessing the final exam.
On the "Access the Exam" page, there's another BYU Login page nested(?)/embedded in it, and it shows a button that prompts you to sign in. In the past, after I click the button it would take me to a different page, but now it just reloads the embedded page and shows the login page again. I'm not sure if this is a tech problem with Buzz or with BYU, but I'll reach out to BYU tech support as well about this.
Thank you!
Thank you for reaching out regarding the issue you're experiencing with accessing the final exam in your BYU Geometry course on Buzz. We're sorry to hear about the trouble you're encountering.
As this issue involves the BYU login page embedded within Buzz, the best course of action would be to report this behavior to BYU Support, as you have already done. They will be able to assist you with resolving the login issue effectively.
We apologize for any inconvenience this has caused and appreciate your understanding. If there is anything else we can assist you with, please don't hesitate to let us know.
Comments (1)
Mia,
Thank you for reaching out regarding the issue you're experiencing with accessing the final exam in your BYU Geometry course on Buzz. We're sorry to hear about the trouble you're encountering.
As this issue involves the BYU login page embedded within Buzz, the best course of action would be to report this behavior to BYU Support, as you have already done. They will be able to assist you with resolving the login issue effectively.
We apologize for any inconvenience this has caused and appreciate your understanding. If there is anything else we can assist you with, please don't hesitate to let us know.