Buzz API

Essay Questions on iPad

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Implemented feature idea or fixed bug
Carla Diede

When a student tries to complete an essay question as part of an assessment (or homework) on an iPad the trying lags significantly and it freezes the iPad so students cannot submit.  Does anyone have a solution to this issues?  Students can type journal entries, discussions, etc just fine but any time they are trying to answer an essay question this issue occurs.

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Brad Marshall
  • Agilix team member

There is a known performance issue with Safari that impacts Buzz. It causes text boxes to perform slowly and may even appear unresponsive. Alternatively, we recommend using Google Chrome, if possible.

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Carla Diede

We have tried it in Chrome and still have the same result of it lagging on essay questions and then freezing up on the submit process.

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Scott Taylor

We are able to replicate the latency in our testing. This behavior will be passed along to our Developers to diagnose further. The Release Notes in the Agilix Help Center (https://support.agilix.com/hc/en-us/sections/201120665-What-s-New) will show when this issue is resolved.

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