Buzz: Questions & Answers

Self Registration - Email Reset Password question

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Aileen Sweeney

What is the maximum expiration time limit for the email set password message link? We would like to add the amount of time that the user has available to click on the link, in the email, to set their password. We would include that in the email we send when a user self-registers.

I tested a self-registration screen and received the email confirming the creation. I intentionally  waited about one hour before clicking on the link to set the password that was in the body of the email message.

The screen displayed this - This application has experienced an unexpected error. The error has been logged so that we can fix it. If the error persists please contact your system administrator.

Shouldn't the system catch the error and provide a more user-friendly message, such as "Your self-registration token" has expired. 

Could that error message screen then provide a link to another screen where the user can request that a new email message be sent, to the same email address that they used to create the account initially. 

See attached screenshot.

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Brad Marshall
  • Agilix team member

It expires in 15 minutes. We will look into improving that user experience.

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