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Multi-factor authentication provides an additional layer of security for users by requiring them to use a second device with an authentication app to log into their account. Administrators can make it optional or required.
To set it up, users must download an authentication app like Google Authenticator or Microsoft Authenticator to a phone or tablet to use as their second device.
Once it's set up, users are required to use that device to sign into their accounts going forward. Users can choose to skip multi-factor authentication for one-month periods with a Remember this device option.
If you have accounts that use the Buzz API, do not configure or require MFA for those accounts at this time. If you have questions, please reach out to your Agilix account manager.
Allow multi-factor authentication
To allow your users to optionally set up multi-factor authentication:
- In the Domain tool, open Domain settings.
- In the Authentication card, check the Allow users to set up multi-factor authentication.
- Save (to see the changes immediately, refresh your browser after saving).
The option to Set up multi-factor authentication now appears in the User menu.
Require multi-factor authentication
Prepare your users before requiring them to use multi-factor authentication
When you require multi-factor authentication, users must set it up before they can log into Buzz. To avoid access issues:
- Inform users in advance with setup instructions and the enforcement date.
- Enable it as an option before requiring it, so that users can set it up ahead of the enforcement date.
To require your users to set up multi-factor authentication:
- In the Domain tool, open Domain settings.
- In the Authentication card, check the Require multi-factor authentication for login.
- Save (to see the changes immediately, refresh your browser after saving).
The next time users in your domain log into Buzz, they will be required to configure multi-factor authentication for their account.
