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How do I integrate Buzz and Google Drive?

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Ryan Richins
  • Agilix team member
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Google integration options

Buzz enables two types of integration with Google:

  • Automatic integration with Google Drive (covered in this article): Most Buzz domains are automatically integrated with Google Drive, allowing users to use Google Drive documents in Buzz as long as they have a Google account. This integration does not include collaborative tools.
  • G Suite integration (Learn more): This integration requires more setup, requires users to have a Gmail address attached to their Buzz account, and enables collaborative tools.

Automatic integration

We know that a seamless and secure Google Drive integration is imperative to many of our Buzz users. Previously, each customer had to obtain their own Google Client ID and set up their own integrations (learn more). On Nov. 2, 2017, our integration was updated so that all domains automatically inherit and use a top-level, Google-approved integration with Buzz.

What does this mean for you?

While this update significantly eased the integration process moving forward, customers that were already integrated with Google Drive have to make some minor changes.

  • If are a new customer and/or HAVE NOT set up your own Buzz/Google Drive integration, you don't have to do anything. You will automatically inherit and start taking advantage of Buzz's top-level integration. Users are asked to sign into their Google account in order to access your documents. If you aren't sure whether you've set it up, follow the disable directions (if the Google Drive Client ID is blank, you haven't integrated).

End-users will notice a new option in the User Menu allowing them to Logout of Google Drive (see screenshots for old and new Buzz UIs):

  • If you HAVE set up your own Buzz/Google Drive integration and want to take advantage of our top-level integration, disable your integration.
  • If you are a partner with your own URL and deployment, this update does not impact you. Feel free to contact your Agilix account manager with questions.
  • If you want to opt out of inheriting Buzz's top-level integration, follow these directions.
    • Note: We do recommend you use our integration, so contact support and/or your account manager with questions and concerns.

If you have any questions, please contact your system admins, Agilix support, and/or your Agilix account manager.

Google Drive integration may require you to allow popups from Buzz

End-users who attempt to attach a google document without first logging into Google must allow pop-ups from the Buzz site to allow Google to prompt them for their Google Drive credentials. If pop-ups are blocked, end-users get an “Unable to communicate with Google Drive” error in Buzz.

To allow popups from Buzz, click the "pop-up blocked" icon in your address bar, click the "Always allow pop-ups from ..." radio button, and click Done.

Disable your current Google Drive integration

During the summer of 2017, we released a new Buzz UI, giving you the same features and functionality with a cleaner, simpler user experience.

Until all users have switched to the new UI, our Help Center articles will include information for both. 

Click the header below that aligns with the Buzz UI version you are using (Old UI or New UI); if you don't know which version you are using, review the differences and/or contact your system admin or Agilix account manager.

If you have set up your own Buzz/Google Drive integration, we recommend you follow the directions below to disable it, so you can take advantage of our automatic top-level integration.

Old UI
  1. Open Settings in the Domain toolbar.
Add the Client ID to your Buzz Configuration
  1. Select Integrations and delete the Google Drive Client ID field value under Google Drive.
  2. Save.
New UI
  1. Open the side menu in Domain > Details.  
  2. Select Edit Settings.
  1. Select Integrations and delete the Google Drive Client ID field value under Google Drive.
  2. Save.

Comments (22)

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Celeste Robichaux

Please be careful with this.  I followed these directions to the letter, and overwrote all the other integrations we had in place.

Brad Marshall
  • Agilix team member

Hey Celeste, I hear that Support is already working on helping you out. Hope they get you taken car of soon.

Celeste Robichaux

Thank you, Brad, but all our settings are now restored.  I simply followed the directions to do it in the UI, and unknown to me, it overwrote everything else.  Perhaps a disclaimer is in order, to notify people to not attempt this in the UI if they have other integrations in place.

Thanks again for your offer to help, but all is working fine now.

Kevin Healy

Is there still a need to use three different URLs; BrainHoney, Buzz, and httponly? We integrated Google and there were a lot of 400 errors until we discovered that we needed to input all three URLs for success. In moving forward, should this work using only the Buzz URL (assuming we do not use BrainHoney anymore)?

Brad Marshall
  • Agilix team member

Good question, Kevin. Yes, you do still need to use all 3. That is because the Curriculum Map currently depends upon BrainHoney. If a teacher wants or needs to attach Google Drive files to an activity in the Curriculum Map (i.e., when editing an activity), then all three are needed. If it is only needed for student submissions, then you would only need the Buzz URL.

Carla Diede

Currently on Buzz when we go to add something to a course and click on "Google Drive Document" it comes up with an error message (picture attached).  Do we need integrate Buzz and our google drive to make this work?  We can use google docs by putting them in as Web links but wanted to see what other options were available using the Google Drive Document.  After reading the above comment we were worried about going through this and causing further issues. 

Scott Taylor

Carla,

Unfortunately it does not appear as if the picture attached to your comment. There has been no other reported errors from users that setting the Google Drive integration has affected other domain integrations. To be able to use the Google Document attachment option the integration is required.

Brad Marshall
  • Agilix team member

Hey Carla, I checked out your domain. It appears that it may have never been setup properly to use Google Drive. While it has been enabled, the admin never set it up in Google to be allowed to be used in Buzz. 

I will attempt to ping your admin to look into it. Thanks!

Niki Walker
  • Agilix team member

Carla, I am happy to show you how to do this. I will be reaching out to you individually.

Rebeca Bautista

Hello,

In reference to the integration, is this something that I do (as the admin) or does each individual student follow these steps?

Also, do we have to do something similar for Dropbox to work?

Brad Marshall
  • Agilix team member

This is for the admin to enable Google Drive for their domain. Also, we do not currently have any integration with Dropbox.

Rebeca Bautista

We have been getting complaints from students about Google Drive error messages, similar to Carla's, and now I am thinking it may be because of the integration.  How do I know if it's been set up correctly?

Niki Walker
  • Agilix team member

Rebecca, let's set up some time to walk through this. Please send me some dates next week that work. 

Shaun Creighton

Are there any plans in the works to offer this sort of integration with Microsoft Office 365/OneDrive?

Scott Taylor

Shaun,

Additional integrations are on our radar, however there is no information at this time about when/if they will be available. If additional integrations are a priority for you please contact your account manager for further discussion.

Tyler Bolstad

Greetings,

I am a new admin for my building as the previous district admin became a principal in our district. Each time a student or myself attempts to use a Google document, we get an error like this one:

 

400. That’s an error.

 

Error: origin_mismatch

Request Details

That’s all we know.

After reading Celeste's comments, I am fearful to go forward by myself with the steps laid out with these directions and damaging the current settings.

How can I integrate Google Accounts for all the students and staff in my building? Any guidance would be very much appreciated!

Scott Taylor

Hello Tyler,

This error is generated if the school's userspace (the URL for the school) isn't set up as a  Authorized JavaScript origin in the Google settings. The integration should be set up properly in Buzz (provided the proper Google Client ID is in Buzz) for that error to be generated. Adding the school's URL into Google following the initial steps of this article should resolve the message.

Also it should be noted that we have not had any other reports of other integrations being overwritten when following these steps, aside from Celeste's.

Heather Pannucci

We are very interested in experimenting with adding the Google integration into our domain, however, I am very concerned after reading the above comments.  I do not want this to affect our current integrations and settings.  Is there anyone that I can talk to in order to discuss this integration process?

Augie

Just checking to see if there are other integrations like OneDrive...I saw back in 2016 post that it was not available just checking to see if it has been updated.

Thanks

Brian Williams
  • Agilix team member

Hi Augie!

 

No changes have been recently made regarding OneDrive. 

Ryan Josephson

Hi guys, I know that this is not really an issue on your end, but an issue for our content provider.  But maybe you can still help.  They have not setup and verified a google top-level drive integration as you did for Buzz users.  And although I contacted them about this last school year nothing was done(i have emails out again this year).  Is there any info you can give on adding the meta tag from google to the header of our domain page so that we can become verified or the other option is to add an html file to the domain, domain.com/google.html? 

 

Thanks for any help you can provide

Brian Williams
  • Agilix team member

Hey Ryan!

If this pertains to using Google Drive, we recommend that users remove their custom domain integration and use our Buzz top down integration. To remove your custom integration follow the steps in this article under the section "Disable your current Google Drive integration".

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