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Recent activity by Carlos Kyle Gillespie
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    3. AccessDeniedAccess denied - Can't figure out why.
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It's all helpful. Appreciate it, Jeremy. 
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    3. AccessDeniedAccess denied - Can't figure out why.
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That's incredibly helpful.  I have no idea who the "ticket agent" is. Is that something I can submit myself?
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We've got the same problem. Can see our own courses/activities and all master courses, but can't find other teachers created materials (and we've enabled the setting).