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    3. Grading scale
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Good afternoon Kennedi, Thank you for reaching out with your question! For step-by-step guidance, I recommend checking out our support article: How do I create and manage grade scales? It walks thr...
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    3. Grade Display Question - in Gradebook
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Good afternoon, Laura, Thank you so much for your patience while I looked into this. After further testing, I found that what you’re trying to do isn’t currently supported. That said, I’ll go ahead...
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    3. Adding a timer in bulk for quizzes and exams
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Good morning Becky, Currently, the time limit counter must be adjusted individually for each assessment by going to Activity Settings > Advanced Assessment Options.
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    3. Time Spent displayed in gradebook is lower than the activities "Active Time"
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Hi Laura, I’m not sure yet what’s causing the behavior. If you’re able to check with the user to see if they closed their browser or put their computer to sleep, that information would be really he...
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    3. Changing the score on a remediation assessment
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Hi Melissa, I want to make sure I understand your question correctly. Could you share a bit more detail about your scenario and what you’re hoping to do? In general, scoring an item doesn’t affect ...
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    3. Time Spent displayed in gradebook is lower than the activities "Active Time"
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Hi Laura,  Thank you for that information! Can you confirm whether the student closed their browser or put their device to sleep after the exam was started?
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    3. continuous enrollment
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Good morning Cheryl, Great questions! When you set a course to 365 days, that becomes the default enrollment length—so each student’s access runs for 365 days from their individual start date. For ...
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    1. Discussions
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    3. Grade Display Question - in Gradebook
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Hi Laura, Just to clarify—are you wanting it to display similar to pass/fail, but instead show a “C” for Complete if the student scores 60% or higher, and an “I” for Incomplete if they score lower ...
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    1. Discussions
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    3. Time Spent displayed in gradebook is lower than the activities "Active Time"
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Hi Laura, Could you share the enrollment ID where this behavior occurred, along with the activity ID for the specific activity? That will help us with our investigation. Also, can you confirm wheth...
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    1. Discussions
    2. Buzz API
    3. Buzz down
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Good morning! I am not encountering an issue accessing and running API calls through our API console. Additionally, we are not currently experiencing a service interruption.   Please note that if y...