Recent activity by Allison Shepherd
Sort by
View comment
  • 0 votes
Good morning, In that example, none of the user’s courses are aligned with a domain school year. Because of this, the list can’t be sorted by that column since there’s no data in those rows...
View comment
  • 0 votes
Hi Julianne, We did make improvements to that area on 3/12. If it is occurring as of today, can you please provide us with the enrollment ID and activity ID of where that is being reported for us t...
View comment
  • 0 votes
Hi Krystal, I also wanted to clarify that if a user is viewing past courses and none of those courses were ever linked to a domain school year, the School Year column will not appear.
View comment
  • 0 votes
Good morning Krystal, I am still seeing the "School year" column on the Past Courses page. See below screenshot.  Can you please provide the domain ID and user ID that is experiencing this behavior...
View comment
  • 0 votes
Good afternoon Glen, I am sorry you are having trouble uploading video to your course.  Could you please provide a course ID and activity ID of where you are encountering that message? That would b...
View comment
  • 0 votes
Hi Jill, I took a look at the domain where that user account resides (205816158), and it’s currently configured to automatically lock accounts if they haven’t authenticated in Buzz for 30 days. Thi...
View comment
  • 0 votes
Good morning Jill, I’m not seeing any of your user accounts currently locked out in Buzz. A Buzz lockout only occurs after the number of failed native login attempts defined in your domain settings...
View comment
  • 0 votes
Good morning Ernesto, For this issue, you will need to reach out directly to your online education institution so that they can help with getting your account to authenticate. How much time will Bu...
View comment
  • 1 vote
Good morning Meri, The ability to edit the print footer is controlled by the Print card’s Edit grades footer button in the Domain Settings. A user with an admin role in your organization can make c...
View comment
  • 0 votes
Hi Lindsey, We now have documentation to provide for this: AI in Buzz: Our Principles and Practices Please let me know if you have any additional questions!