Recent activity by Andrew Price
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Bruce, Thank you for your comment, and for providing detailed information about the issue. We were able to replicate your reported behavior, and it appears to be related to the aspect ratio or zoom...
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Hi Melissa! Thank you for your comment. Since this behavior is related to course content, I suggest reaching out to your educational institution for further assistance, as they manage course materi...
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Hi Anna-Marie! Thank you for your discussion post. To be able to assist you better, could you clarify the specific error message that you are encountering when setting up student passwords? A scree...
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Hi Laura! Thanks for reaching out! I took a look and the Master and Child courses, and if by "chapters" you are referring to folders, I see the same hidden folders between the two courses. To bette...
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Hey Kim! Thank you for reaching out. In order for me to investigate further, could you perhaps provide course ID's where you are able to activate the pin in the gradebook, along with course ID's wh...
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Hey Angela! Thank you for reaching out to us. There are a couple of reasons that this issue can occur. First, I would ensure that the score column is enabled within your teacher gradebook display s...
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Hi Lyda! Thank you for reaching out about the issue you’re experiencing with accessing the BYU Small Engine Mechanics Course on Agilix. I understand how frustrating it can be to encounter loading i...
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Hey Morgan! Thank you for your additional question. While there is not a single, comprehensive report that directly provides the information that you are looking for, you can work around this by us...
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Hello Shelley! Thank you for your question regarding previewing the "Practice Questions" activity as a teacher. The unique setup of the "Practice Questions" activity requires that a user be enrolle...
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Hello Morgan! Thank you for your question. Yes, if a student's enrollment is marked as "inactive," you can change it back to "active" at any time, allowing the student to resume access as needed. P...