Jeremy Walker commented,
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Hi Kelly, When our teachers report an issue like this, it's because the quiz has the setting selected to keep either a first score or the highest score instead of the last score.  Is it possible th...
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Brad, Can you translate your JSON example above to XML, but also include a specific imaginary user id (45126759425) and an imaginary pdf file (walker.pdf) in your example?  That would give me a mod...
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Hi Todd,   Here's a tip that might be useful to you.  When we have our students record using the Buzz recorder, their microphones won't work on their Chromebooks if they have their headphones in th...
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This might be what you are looking for: Select Settings in the toolbar: Define the Title and Term in the Course section of the General tab. Upload a course image and/or choose the color in the Thu...
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I think it either resolved itself or went away once you rolled out the new editor.  Thanks for double-checking.
Jeremy Walker commented,
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Hi Brad, In terms of speed of rendering, we've been told that it all depends on the browser and how much there is to render on a specific page. In terms of the LaTex issues, I don't think anyone ha...
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Hi Kelly et al., The support team indicated that this scrolling issue was fixed with yesterday's update.  I'm seeing it work as expected in my own class.  Check our your own relative issues and see...
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Hi Wendy, I might not be understanding exactly what you are saying, but if you click the button that looks like four arrows pointing at each of the four corners, that will take the editing window t...
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Kelly, thanks for that additional info.  I was able to replicate that one of my own courses in my own domain so I submitted a service ticket for this.  Thanks for helping to identify the issue.  Wh...
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Kelly, have you confirmed that your zoom on the browser is set to 100% and that setting doesn't resolve the groups issue?  That usually does the trick around here when groups and gradebook lines ar...