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Hi Julian! I hope you are having a good day.
An IDP file will need to be configured for each subsequent subdomain that needs to use the inherited SAML domain setting. Also, an app will need to be c...
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Hello Kayla!
I am sorry you have experienced this behavior. I am not sure what may have triggered the reported behavior without details of the enrollment and activity at issue. It's possible a sett...
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Hey Jessica!
I am sorry that you have not been able to reach out to school to address this behavior. That is the process I recommend is reach out to the education organization and if needed they c...
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Hello Javier!
Without reproduction steps to experience the error it will be difficult to say for certain what the cause of the behavior is. That said it's possible the user or the document is not ...
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Hello Kim!
We are working with a ticket submitted to us by the content provider addressing this issue. It looks to be that a user account from your organization will need to be configured to acces...
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Hey Jon!
I am sorry that has occurred. Please reach out to your school organization rep to address this behavior and if needed to, send a ticket to Agilix Support to address it so this behavior ma...
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Hello Cindy!
I am sorry this occurred to you. You may need to wait some time to be unlocked or reach out to your education organization to have your account unlocked. The same organization can subm...
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Hey Bernd!
I tested this and I am unable to replicate experiencing the start button being grayed out. Did you need to wait till the UTC time passed as part of your testing?
ItemData I used:
<flags...
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Hello Michael!
It looks like there may be an issue with the LTI tool's content with how Firefox handles loading their content. That error is genrated by the LTI tool provider and so they would be a...
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Hello Chad!
I am not aware of changes to Buzz with the intent of changing how templates are accessed in the activity player. Was the resource file uploaded as an attachment in the activity editor i...