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Hello Amari: This sounds like an issue with your online education site/content. Please reach out to your online education institution to address this behavior. 
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    3. login problem :(
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Hi Kevin! It appears your SSO isn't configured correctly for that domain or may not be utilizing the SSO integration correctly. Please reach out to your organization's authorized contact and if nee...
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Hi Chelsie! Bruce is correct. Agilix doesn't produce content. You will need to reach out to your online education organization who can work with the author of your course content to resolve this be...
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Their fix was included as part of version 88 in Chrome. Currently the latest released version of Chrome is 88.0.4324.104 on a desktop machine. 
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Hello: There was an issue that was recently fixed in the latest Chrome update that addressed the scenario where some math symbols would not display correctly based on their browser's zoom setting. ...
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Hello Yvonne: It sounds like the teacher is enrolled in the same course more than once. Check their user enrollments page to confirm. From that page, an admin may delete a duplicate enrollment. If ...
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The behavior encountered as explained in my previous post is expected.  Additionally, the flunk feature is performed by a nightly task. The system will likely not mark student activities flunked at...
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Hello Tracy! Is the support staff not going to use the admin app to view content?  If the support staff is only going to be using the teacher app, is the course hidden from their dashboard through ...
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Hello Ashlyne! You may navigate to our article Request a Copy of a PD Course for your Organization to Deliver. Therein you will be presented with an option to submit your request for the course.
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I don't know from your example which specific activity ID in that course should have been flunked sooner? Looking at the gradebook now the system has flunked past due students. However, I do see so...