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Recent activity by Brian Williams
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Information not being communicated via LTI?
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Hi Marc Collins! Good question!  Currently there is not a setting to prevent users from modifying those options. In order for Buzz to be compliant with the LTI standard, users need to have the abil...
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    1. Discussions
    2. Buzz API
    3. Deactivated User/Domain
  • 0 votes
Hello Heath!  I am sorry that you are encountering that reported behavior.  I have confirmed the site you attempted to authenticated into is currently deactivated and you will not be able to login ...
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    1. Discussions
    2. Buzz: Product Feedback
    3. Styling on Past Courses button
  • 0 votes
Hi NLCI Tech: There was an issue with the Past Courses tab not displaying when using the the Admin app to view them under the user's Performance tab. This has now been resolved. Let me know if you ...
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Expired Course
  • 0 votes
Hi Ryan! From your description, and from my understanding without enrollment examples to investigate, it appears the teacher and student enrollments have different end dates. If that is the case, a...
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Contacting Buzz (Agilix) to explain situations
  • 0 votes
Hi! Thank you for your feedback!  Phone support is only available to certain paid support packages and occurs with the school organization's authorized support agents. Currently your organization i...
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Teacher submitted score is not saving in gradebook
  • 0 votes
Hello everyone!  This is expected behavior and occurs when a teacher supplies a score on a SCO object which results in locking the score so any additional scores will not be accepted. That behavior...
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    1. Discussions
    2. Buzz: Product Feedback
    3. Getting Error 404 when loading Cosmos
  • 0 votes
Hello Malo! I apologize that you encountered that error. That is frustrating! In general a 404 error means specific web content couldn't be found to populate on the page you navigated to. That can ...
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Please Wait message
  • 0 votes
Hello Kelley! I am sorry that some users were encountering that message. Without being able to see a screenshot of the message I can only guess that the cause may have been that Buzz throttled some...
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    1. Discussions
    2. Buzz: Product Feedback
    3. Buzz Sign In Confusion
  • 0 votes
Hello Lena!  I apologize for the inconvenience experienced.  I have reached out to your online education institution letting them know of the current situation. If this is a time sensitive issue or...
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    1. Discussions
    2. Buzz: Questions & Answers
    3. Clarify "grace period" for unverified email or phone number - banner still appearing after 1 week
  • 0 votes
Hello Meri! Hope all is well for you!  The grace period begins when the user who isn't verified is first sent a message. Additionally, if a teacher sends a message to a unverified account, the teac...