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Hi Neal! We escalated this thread to a support ticket which has been responded to. It looks like the only difference from your example when compared with the Agilix Batch Import CSV documentation i...
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Hello Rochelle! Thank you for reaching out.
To better assist with investigating this reported behavior, could you provide me with an example enrollment ID where this behavior occurred and which Bu...
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Hello everyone!
I am happy to provide additional insight! Those two domains have an idle timeout of 20 minutes and the two activities are using LTI tools. Because the LTI is loading their content ...
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"I had an extra question: Is there a reason the classes someone is enrolled in SIS would not transfer over to buzz in their "Enrollments" tab?"
Those actions are usually handled by API requests and...
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Hello Giovani Contreras!
The format of the CSV file should be as seen in the screenshot below. Please note you will need to replace data inside the cells under the column headers Username, User ID,...
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Thank you for updating us on the latest news on this!
From the example of the message the user encountered in your latest comment, that can occur if the activity is using an LTI service and the use...
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Hello Eldon!
I am sorry to hear that this has been occurring.
It is possible that some users may encounter performance issues related to the recent incidents that may cause that behavior, includi...
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Update: 2024-01-30 | 1:32 MT
Agilix has successfully restored performance for all Buzz features, and we are actively monitoring the system to ensure everything runs smoothly.
Rest assured we are di...
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Update 2024-01-30 | 1:10pm MT:
We have restored performance for major features of Buzz. Some users may continue to experience sporadic errors similar to what was encountered during yesterday's inci...