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Hello everyone,
Thank you for taking the time to share your experience with this issue. I understand how frustrating it must be to run into frequent timeouts, especially when it significantly impac...
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Laura Kelly,
There are two users I have identified that appear to be associated. One is a deactivated user account which could explain that you haven't received an email for. The other is located i...
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Hello Meri!
We will take your feedback into consideration.
With regard to Matching questions, if a student selects the wrong choice for the matching repones, it will deduct from the total points o...
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If you mean reset their account in the case of providing them with Buzz user account credentials; Depending on if the Domain Settings doesn't have the Authentication card checkbox "Prevent users fr...
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Hi Brian,
Thank you for reaching out. Based on your description, it seems that the student is able to log into their SSO provider without issues, but they’re encountering trouble with loading Buzz ...
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Hi Chanis!
Thanks for reaching out! I'm going to escalate this post to a support ticket so we can assist you further. We'll follow up with you through that ticket.
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Hi Savannah!
Since you are using an authorized support account, I have forwarded this as support ticket to Agilix Support to address this in a time sensitive manner.
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Hello Vanessa!
You have reached to the maker of Buzz, the online learning environment that BrightThinker is using. I have passed this request on to BrightThinker Support to address. Hopefully they...
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Hello Angelique!
The course settings controls if enrollments will be auto completed after completing all activities in the course. Currently that course is set to Manual and requires the teacher to...
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Meri Tunison
Good news! That section of the document has been updated to reflect the to-do list function.