it tells me 9 times out of 10 that my user name or password are incorrect. it is causing me to be late to class on a daily basis and i do not know how to fix this issue.
I am sorry this is happening! Without additional details to explore, it is difficult to say what the cause may be. Due to the sensitivity of possibly working with authentication credentials, I recommend you to follow-up with your teacher or education organization directly to address this behavior. If needed, your education institution may escalate the reported issue to us through a private ticket.
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Hi Gabriel,
I am sorry this is happening! Without additional details to explore, it is difficult to say what the cause may be.
Due to the sensitivity of possibly working with authentication credentials, I recommend you to follow-up with your teacher or education organization directly to address this behavior. If needed, your education institution may escalate the reported issue to us through a private ticket.