Buzz: Questions & Answers

Student Can't Log Into Buzz Through School Pathways Portal

Follow
Answered
Luke Shoulders
All of our students log into Buzz through their SIS portal. Usually this works fine but one when one student tries to login through the School Pathways SIS they are stuck on screen with a message saying 'loading Buzz'. They have tried different browsers, different networks and clearing their cache but they still can't log in. The weird thing though is that when I log in into their student portal on School Pathways I am able to log into their Buzz account. Does anyone know what might be going on here? Thanks

Comments (1)

Sort by
Allison Shepherd
  • Agilix team member

Good afternoon Luke,

To make sure you get the best support, please report this behavior to the School Pathways support team first. If needed, they can escalate the issue by submitting a ticket to Agilix Support on your behalf.

0 Comment actions Permalink
Please sign in to leave a comment.