Just a few hours ago, I lost my admin ability to make teachers active in their future classes on courses that are showing "retired." I m getting a "Unable to save enrollment" error.
You may not have sufficient privileges to alter an enrollment status. To help us investigate, please provide a screenshot of the error with the description menu expanded if additional details are available. Also, share the user ID encountering the error and the enrollment ID of the teacher whose status you're having trouble changing.
If this issue is time-sensitive, we recommend reaching out to your support representatives at Accelerate Education so they can submit a support ticket if necessary!
Comments (1)
Good morning Russell,
You may not have sufficient privileges to alter an enrollment status. To help us investigate, please provide a screenshot of the error with the description menu expanded if additional details are available. Also, share the user ID encountering the error and the enrollment ID of the teacher whose status you're having trouble changing.
If this issue is time-sensitive, we recommend reaching out to your support representatives at Accelerate Education so they can submit a support ticket if necessary!