Buzz: Product Feedback

Login Preference

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Carla Diede

The biggest complaint/frustration we get from students is the number of times they have to login.  When going to resources outside of Buzz to reference to answer questions inside of Buzz, they will have to log back in.  Unless specifically in a Buzz only assignment working constantly on that assignment, students will end up logging in multiple times while trying to complete a single assignment.

Would it be possible to add to "Settings" an option users can select to stay logged in to Buzz when multi-tasking and working for extended periods of time?

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Scott Taylor

Users should not be logged out Buzz if they are away from the Buzz page for less than 7 minutes. When the students are returning to Buzz are they hitting the back button or are they clicking on a bookmark/link that takes them to the login page for the domain?

One suggested work-around to ensure the students stay logged in is to load the other page in a different tab or window so they keep Buzz open to allow their logged in session to remain active.

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Carla Diede

Thank you for the tip.  I will pass it along to our other teachers. Where we have the most problems is with our iPad users. Previously teachers made major use of Google docs and are still doing so within Buzz. Teachers will share a Google doc with students in Buzz.  Students them make a copy and edit the document which takes them outside of Buzz, and when editing it takes them out of Safari/Chrome since they have to go to the Google apps in order to edit.  Suggestions?

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Scott Taylor

Unfortunately that is more of a technical limitation of the iPad, when Safari/Chrome isn't the active application there isn't the ability to refresh the login of a user. This is because browser is saved in it's current state but not allowed to send and receive the updates needed to the server to keep the login active. One suggestion is to switch back Buzz every few minutes to allow that communication to happen, or just to log back in once the work is done on the other app on the iPad.

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