Michael Denton commented,
comment View comment
  • 0 votes
The issue affecting the BrainHoney servers has been resolved. Agilix appreciates your patience during this interruption.
Michael Denton created an article,
library_books Performance Incident: BrainHoney (2016-05-02)
  • 1 follower
  • 1 comment
  • 1 vote
Agilix is aware that users are currently unable to access BrainHoney. Both the API and Buzz are responding correctly. The Operations Team is looking into the situation right now. Updates will be po...
Michael Denton commented,
comment View comment
  • 0 votes
Agilix has deployed a patch to fix this issue. Thank you for your patience as the team worked to restore the functionality.
Michael Denton created an article,
library_books Performance Incident: Buzz gradebook (2016-04-18)
  • 1 follower
  • 1 comment
  • 2 votes
Agilix is aware of an issue with filtering the Buzz Gradebook by groups. The development team is working to resolve the issue. This announcement will be updated once more information is available.
Michael Denton commented,
comment View comment
  • 0 votes
The issue preventing access to the Agilix applications has been resolved. We regret any inconvenience to the educators, students, or parents caused by not having access for the past 10 - 15 minutes.
Michael Denton created an article,
library_books Performance Incident: Buzz & BrainHoney (2016-03-02)
  • 2 followers
  • 1 comment
  • 0 votes
Agilix is experiencing an issue which is preventing access to the BrainHoney and Buzz applications. The Operations team is working to restore service as soon as possible.
Michael Denton created an article,
library_books Performance Incident: BrainHoney (2016-01-11)
  • 1 follower
  • 0 comments
  • 0 votes
Agilix experienced some performance issues this morning which impacted BrainHoney users. The problem was identified and corrected by the automated system and full service was restored approximately...
Michael Denton commented,
comment View comment
  • 0 votes
Official comment
Buzz Licenses are awarded to the parent domain for each customer. The child domains of that customer are automatically licensed. The students of NDCDE would therefore all be licensed. One possibili...
Michael Denton commented,
comment View comment
  • 0 votes
Email service has been restored. Agilix thanks you for your patience.
Michael Denton created an article,
library_books Performance Incident: Buzz & BrainHoney email (2015-11-06)
  • 3 followers
  • 1 comment
  • 0 votes
Agilix is aware that emails are currently not being sent out to BrainHoney and Buzz users. The Web Operations Team is working to resolve the issue as soon as possible.